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ATPM 7.06
June 2001


How To



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How To

by Matthew Glidden,

Setting up a Hardware Router

Short-term effort: Minimal
Long-term effort: Minimal
Required equipment: Router (like the SMC Barricade), one Ethernet cable to connect the router to the modem, one cable for connecting each computer to the router

Getting Started

The first step is plugging everything in. Most home routers will be like my SMC Barricade, with four 10/100-BaseT Ethernet ports and one WAN (Wide Area Network) port. First use the specified Ethernet cable (mine was included with the router) to connect the cable/DSL modem port to the WAN port. Some routers use a crossover cable for this connection, others use straight-through. Check the router documentation to be sure.

After connecting the router to the modem, connect each computer to the router. Plug the router in and turn the power on. You should see the status light appear for each connected port on the router.

Note: This article assumes that you’re using a hardware router to share a high-speed Internet connection (cable or DSL), but some routers also have a phone jack for connection to a dial-up modem. Other than connecting the modem to the router’s phone jack, the setup steps should be the same.


In order to use the DHCP services common to most hardware routers, you need to have Open Transport installed and enabled on your Mac. This is probably already installed if you’ve been using your high-speed Internet connection, but you can check the Apple Software Updates site to make sure you have the proper software.

Configuring the Router

Most hardware routers use Web-based configuration, to allow for use by Macs, Windows, or whatever. Open your browser and connect to the address mentioned in the manual ( for the Barricade). You should see the following screen.


Many Internet providers record your computer’s Ethernet hardware address (also known as the MAC address, but nothing to do with Macintosh), so that only that computer can use the high-speed service. If this is the case with your provider, do the configuration from the Web browser on the computer you’ve used to connect to the Internet. Log in, then select Toolbox. Push the Clone MAC button to copy the original computer’s Ethernet address, which will tell the router to act like your normal computer. (You don’t need to do this if your provider doesn’t track your MAC address.) The button will change to Restore MAC, which you will need if you want to restore the router to its original MAC address later.


Note: The ability to clone the MAC address will vary from router to router. A second option is to contact your Internet provider and register the router’s MAC Address as your connection.

Return to the Primary Setup page and click the Renew button to grab an Internet address if you haven’t already. The page should say Reconfiguring until it grabs an address (this may take a minute or two). Don’t try to use any Internet programs until it comes back with an address. Once you have an address, you should be able to surf and e-mail as normal.


Configuring Your Computers

Most hardware routers use DHCP, which manages the Internet connection automatically for all the connected computers. To set up your Mac for DHCP, open the TCP/IP control panel and set configure to Use DHCP Server. Leave the other settings (Name Server Address, specifically) the same as they were before. Then close the control panel and save changes if prompted.


For Windows and other computers, follow the instructions for using DHCP from the computer’s help files or the router manual.


Once you start up a router and configure it, you shouldn’t need to change anything. If you ever run into a problem getting through to the Internet (it’s happened a couple of times in the week I’ve had the router), turn the router off and on, then repeat the configuration steps above. You may also need to choose the Reboot button from the Toolbox screen you see above (don’t reboot your computer, just the router).

Upgrading Firmware

As time goes on, the router maker may provide firmware updates via its Web site. Firmware upgrades allow them to fix bugs or improve the router itself. After downloading new firmware, use the Firmware button on the Toolbox page and follow the instructions.

Note: Some routers require that you use a Windows-based PC to upgrade firmware. If this is the case with yours, you can run the updater under an emulator like Virtual PC or borrow a friend’s PC for the task.

Also in This Series

Reader Comments (259)

Theresa · October 23, 2001 - 07:25 EST #1
Hi there. I just wanted to say, after some long hours searching and calling SMC and the ISP, I finally achieved what you have described here. I wish I had earlier, but didn't have the internet access LOL. I have two PCs and one Mac to network and use the high speed internet access. I got the PCs working no problem, but it is my first venture into trying to set up a network connection with the Mac as well as internet access. I am a bit of a novice on the Mac and, although I have followed instructions, I can't get the Mac to see the internet/network connection. I will try the info you have detailed here, but do you have any other articles about actually setting up the TCP/IP network and internet access on the Mac. Many thanks.
Pad · December 26, 2001 - 18:12 EST #2
Excellent. I have setup a wireless network for two computers. Sometimes the connection is too slow. If I bypass the router, connecting one of the computers directly to the modem, the transmission speeds up. Do you have any suggestions? Thanks
Jonathan Cloud · February 16, 2002 - 23:58 EST #3
I posted this question at, and they referred us here. I think we've got everything set up correctly but still experience this problem. We have not yet tried to go directly to the modem from one of the Macs, so I suppose that's next, but we'd appreciate any other suggestions.

We've installed a new cable modem with the Optimum Online service, running over a network with a Linksys router. Seems to work pretty fast on Windows, and FTP speeds on either platform are great. But on the Macs, there is a noticeably longer delay displaying a Web page (both IE & Netscape); it is as if there is like a 30-second search, and then all of a sudden the page appears. OSes 8.6 - 9.1, iMacs, G4, etc. All machines (both Macs & 1 PC) are connected to an 8-port hub which is plugged into the router. TCP/IP is configured as DHCP (pretty much as outlined above, but we did put the DNS address we got from the PC in manually, though it does not seem to matter one way or the other). We updated the Linksys firmware, and this also did not do anything. Any ideas what specifically to look for? Thanks.
Evan Trent (ATPM Staff) · February 18, 2002 - 19:57 EST #4
This sounds to me like a problem with the DNS resolving. You indicated that you have tried punching the numbers into your TCP/IP control panel manually and that it made no difference. It sounds to me like the first number in the list of name servers is causing problems. The Mac (and most any TCP stack) will try resolving DNS using the first server listed and after a specified timeout will then try the second server in the list. If you are experiencing a delay but then are successful in accessing the web, it sounds to me as if the first nameserver is simply bogus or unresponsive. Try removing it from the list (or, if you prefer, stuff it at the bottom) and see if that fixes your problem.
Patrick · February 18, 2002 - 21:38 EST #5
Hey. Can someone walk me through setting up a Linksys router on a Mac?
Lee Bennett (ATPM Staff) · February 18, 2002 - 21:47 EST #6
Hi Patrick. I found the Linksys manual quite easy to follow and I recommend using it.

However, here are some basic steps. First of all, set your TCP settings to obtain information via DHCP. Then, once you've connected the ethernet cables, open up the router configuration page. Your manual will tell you the address, but it's probably If you're using something like RoadRunner for your connection and are automatically assigned by DHCP, then you just have to click the "Obtain an IP Address Automatically" button, and you should be all set. I'd recommend going to the password tab and assigning yourself your own personal password to the router, too, instead of just using the generic password that the router defaults to.

If your ISP requires entering certain information into your TCP settings, then still set your TCP control panel to retrieve by DHCP (from the router) and in the router config page, click the "Specify an IP Address" button and enter all the required information. If your connection is handled by PPPoE or RAS, then click the appropriate button and enter your user name and password.
Channing · February 21, 2002 - 14:30 EST #7
I also have a Linksys router dealing out my cable service to a couple Macs, and use Cox cable service that used to be @home. When it was @home, we had a static IP and setting up the router was no problem. But now it's on DHCP and Cox gave us a DHCP client ID that is to be typed into the TCP/IP panel. Where do I type that client ID into the router? Right now I'm having to grab an IP by connecting one of the Macs directly, then type all that into the router and it works, but only for a week or so until the IP expires and I have to do it all again. I'd like to get the router working correctly with their DHCP server. How do I do it? Thanks!
Lee Bennett (ATPM Staff) · February 21, 2002 - 22:04 EST #8
Channing - If you'll read my comment above, you'll find your answer. Go into the router setup page, click the button to "Obtain an IP Address Automatically" and in the Login section, select PPPoE (unless Cox tells you to use RAS). Then enter your user name and password and apply your changes.
Sal Sharif · February 28, 2002 - 00:19 EST #9
Hey, I have the Linksys router, also. I couldn't get it to work! I was sitting here for three hours trying to get this annoying stuff to work. I'm trying to hook up my iMac and my father's IBM PC to the Verizon DSL I have. The instructions are PC-based, so hooking that up is no problem, but I can't get the Mac to work! I put the IP address (it's a shame I know this number by heart now :P). I selected the PPPoE setting because there is a user ID and password on my app that I use to connect to the net. But nothing works. I tried to hook up my father's PC laptop and that didnt work. What's the deal here? Does anyone have a Linksys router and use Verizon DSL? I need help!
Lee Bennett (ATPM Staff) · February 28, 2002 - 01:45 EST #10
Sal - am I understanding that you successfully got the PC connected through the router? If that's so, then your work on the router is done. The router serves local IP numbers to all the machines attached to it via the DHCP protocol, so all you should have to do with your iMac is open the TCP/IP control panel (or the Networking panel if you're on OS X), configure it to obtain information automatically (or via DHCP) and reboot for safe measure.
Sal Sharif · March 1, 2002 - 02:08 EST #11
No, I said I couldn't get my father's PC to work either. I don't understand this thing.
Lee Bennett (ATPM Staff) · March 2, 2002 - 14:58 EST #12
Sal - I'm sorry, I guess I misunderstood you, but your prior comment did say:

"The instructions are PC-based, so hooking that up is no problem, but I can't get the Mac to work!"

This is why I figured you got the PC working. I'll direct your problem to the ATPM staff and they can perhaps help you out.
Arif Ali Zauli · March 4, 2002 - 06:09 EST #13
Good Day.

I have been searching for the details about DHCP to know what this is. Can you send me a *.pdf file which I can load or make a printout for my study? I am studying system administration for networking in Holland, so I need the english version. Can you arrange this for me then please send this by email?

I will be very grateful for your kindness.

Arif Ali Zauli
Lee Bennett (ATPM Staff) · March 4, 2002 - 22:52 EST #14
Arif - try the information on this ITP Journals web page. You can read it online or use the link at the top of the first page to download a PDF file of the entire tutorial.
Sal Sharif · March 5, 2002 - 03:01 EST #15
Hey! I got my iMac connected! I don't know how, but I just hooked everything up and all of a sudden I was able to surf the net.
Alex · March 13, 2002 - 01:33 EST #16
Hi. This tutorial has been very helpful, but I need to find out a few more details. On an ethernet hub network do you need, or can you have, a main computer (server) that controls the network? Also, how and why would you configure the TCP/IP settings "manually"? Thanks.
Lee Bennett (ATPM Staff) · March 13, 2002 - 23:28 EST #17
Alex - the very concept of a "network" means that one or more computers are "serving" information to other computers. If you are using a router to share an internet connection to several computers, then you don't have to set up any of your computers as servers since they'd all be using internet servers to access information. On the other hand, if you're wanting to transfer data from one of your local computers to another, then yes, one computer has to be set up as a server of sorts. But don't let the concept of "setting up a server" scare you. If you're just going to use Apple's built-in File Sharing, all you have to to is turn on File Sharing on your host computer (server), select which items/folders you want to share, and then connect to that server from another computer through the Chooser or the Network Browser in OS 9 and earlier, or the "Connect to Server" command in OS X's Go menu.
Chuck Radda · March 16, 2002 - 10:08 EST #18
I bought a Linksys switch to connect an iMac to my networked G3. I hooked up the cables according to instructions and notified AT&T to get a new IP address, but now only one computer will work at a time. I have trashed the TCP/IP preferences so many times, I'm thinking of writing a macro for it. Do I have the right equipment? Are a router and a switch the same thing? What am I missing? Thanks.
Jean · March 16, 2002 - 23:41 EST #19
I tried to use the SMC Barricade print server to link my iMac to my old postscript LW Select 360 (using parallel port). It works very well for the first printing job, but for any further job, you have to wait the 300 seconds timeout or hardreset the printer (switch off then on).

I did test from the terminal (that's OS X). Setting the printer to suppress the burst page gives the same result (printer hanged on busy mode and not ready to accept a new job). Setting the printer to print the burst page, it works ok, and I can send a second job without waiting or resetting. But I get the printing job + a blank page + the burst (banner) page.

I have an old PM7200 link to the iMac (and both to ADSL). The link between both Macs is using AppleTalk. It works very well. And there, I can use the old Mac to link the iMac to LocalTalk, a soft bridge being installed in the old Mac. It works very well. But I have to keep the old Mac running to achieve printing.

SMC says that the print server is Windows only (but suggest it can work with Linux). So, they don't want to investigate. Same for Apple. The identical problem is also present with some HP postscript printers.

Any idea how to solve that problem and make the SMC Barricade print server Mac compatible?
James · April 6, 2002 - 00:49 EST #20
DHCP and SMC Barricade will not allow me to expose my web server using the trigger ports. Is there a way around this? According to SMC, the answer is no since it will not work with DHCP. Anyone have suggestions short of changing ISPs or routers?

E-mail me please.
Jan · April 22, 2002 - 13:31 EST #21
Hi. I've got 4 Macs connected to a DSL modem in Germany. My buddy and I wanted to play some UT over the internet and I wanted to open up a server to do so. He isn't able to connect to me correctly and I read on some other web site that I have to "free up the ports of my router" or something. Maybe you guys could help me and my friend to get rid of this annoying problem so he can finally connect to me. Thanks.
Lee Bennett (ATPM Staff) · April 23, 2002 - 00:46 EST #22
Jan - what you read is correct. You have to open the correct port on the router in order for your computer to act as a server. Since your game is not running on the router, the router doesn't know what to do with the incoming request from your friend's computer, and the router's firewall is doing its job of protecting your computer by not passing the connection on.

I am not a gamer, so I cannot tell you which port is the correct one for Unreal Tournament. Read the the manuals or ask other players for the port number. Then, you have to go into your router's configuration screens, select the "Forwarding" option, enter the port number you've determined, and tell the router to pass connections through that port to the local IP your computer is using. You'll be able to see the router-assigned local IP address in your TCP/IP control panel.

Finally, you have to know what your real IP address (the one seen by the world) is and your friend must use it to connect to you. There are zillions of ways to find this out, but the easiest I've found is to just go to this no-nonsense web site.
Jen · May 11, 2002 - 03:51 EST #23
First of all, this article (and the subsequent comments) have been extremely helpful in helping me successfully network my computers. However, I am having one nagging problem. I can either have the computers (1 PC/WXP and 1 Mac 9.1.2) communicate with each other OR with the internet, but not at the same time. I have the Barricade router and and using an evaluation version of Dave to network the computers. Does anyone know if it is possible to have Dave work with DHCP or to have the router work with manually entered IP addresses? Any additional suggestions (and/or recommended alternatives to Dave) would be greatly appreciated.
Chris Lawson (ATPM Staff) · May 11, 2002 - 15:48 EST #24
This ought to work:
  1. Hook both computers to the router. Configure the router for DHCP first, then skip to alternate procedure below if that fails.
  2. Set up both computers to use the router's DHCP - this usually just means entering the router's IP in the TCP/IP control panel and making sure Connect Via is set to Ethernet.
  3. Set up DAVE to use the Ethernet connection.
  1. Configure router to assign a static IP to each computer. Consult documentation for the router if you need to.
  2. Configure each computer to use its assigned static IP via Ethernet.
  3. Same as above.
The above will not work if the router is one of the very rare few that doesn't have a built-in Ethernet switch as well. I'm not familiar with SMC's products so I can't say for sure. If this is the case, I would advise you to get a different router, preferably not a Linksys, for which I've seen many reports of trouble.
Lee Bennett (ATPM Staff) · May 11, 2002 - 15:51 EST #25
I can't speak to how well DAVE works with a Linksys router, but I'm compelled to mention that, unlike Chris, I've heard good things about Linksys. Indeed, I've used both the 4-port router and the 4-port router with wireless transmitter and have been completely satisfied. As a matter of fact, I brought it with me this weekend while visiting my parents so I wouldn't have to run a long ethernet cable from their den (where the Roadrunner connection is) into the living room where I usually sit with my laptop. I had taken screen captures of the important configuration pages, figuring I'd have to re-enter them. To my delight, the 2-hour power loss didn't erase the settings.
Phil · May 19, 2002 - 16:34 EST #26
Hi, I have recently purchased an SMC Barricade 4 port router. At present I do not have a DSL connection and so I am using the RS232 connection to my LASAT Speed II ISDN Modem. The problem I have is that none of the initialization strings seem to work with the Barricade. Can anyone help with this? Cheers,
John · May 24, 2002 - 23:08 EST #27
I have had no luck in configuring my SMC 4-port router. Their Tech Support say I should connect the DSL modem to one of the switch ports, establish a connection and go to I've never been able to access that address or the router configuration screen. I've had the router for three months, but I have to use the aforementioned configuration to log onto my ISP. Without the firewall/router, I was hacked. In fact, I may not be in control of my Mac now. The hacker left a file on the desktop named exploithd.exe that I trashed without opening, but what saved me from complete disaster was my OS X theme. The hacker saw my Mac as one running OS X and I found files to that effect. I have unexplained network traffic going through a router that is useless and I fear that he may control it, too. My only protection now is PGP's software firewall, but how safe is it if the hacker is recording every keystroke? Any help, please?
Jean · May 25, 2002 - 06:43 EST #28
Some older Barricade routers are using instead of Did you try that?

One more thing. Not all the browsers worked when I tried to connect to my router. Internet Explorer is working, but iCab is not (both from OSX). But trying to do a firmware update from Internet Explorer didn't work. So, I ran Netscape 4 from Classic and it worked.
Mike S. · May 26, 2002 - 23:40 EST #29

I just redid a web page, for easier reading. The page describes my problems with (1) not being able to File Share via the internet and (2) my apparent need to keep my outgoing e-mails to less than ten lines. (!)

The web page is a series of pictures and a plea for assistance in this Mac-DSL-router-file sharing dilemma.)

Any help you can offer will be greatly appreciated! Hopefully, the web page pictures will fully explain my situation.

Lee Bennett (ATPM Staff) · May 27, 2002 - 22:42 EST #30
John - you say that tech support told you to connect your DSL modem to one of the switch ports. Either you misunderstood, or they are giving out bad information. Your modem should be plugged into the WAN port (some routers use a different name, but it's still a WAN port). The numbered switch ports are where you should connect your computer(s).
Lee Bennett (ATPM Staff) · May 27, 2002 - 22:55 EST #31
Mike - I'm afraid I'm completely without a clue on the e-mail problem. That's the weirdest thing I've ever heard of. There is absolutely no reason any external networking hardware should affect an application the way you describe. Are you positively certain that it wasn't just coincidence that it worked without the router and didn't work with it? One solution might be, abandon Netscape as an e-mail client. IMNSHO, it bites worse than Outlook Express, and I do use Outlook Express, myself (but only until Apple improves the Mail application for OS X, which I believe is going to happen to a very satisfactory degree in the next major OS X update).

Good news, though, the solution to your second problem is very simple. File Sharing (or any AppleTalk activity) is a port service just like any other. Your screenshots of the virtual server page show that you have already forwarded port 80 to one of your virtual IPs so that you can web host. AppleTalk uses 548, so if you forward port 548 to the machine that you want to host from, it should allow outside people to connect.

P.S. - judging from your "attempts" caption under the Virtual Server screen shot, I'm guessing you aren't actually running a web server. If you aren't, you should disable that port from being fowarded. Also, I don't imagine you're running anything that requires port 113 to be forwarded, either. Just figure out which local IP your machine is using (probably and forward the AppleTalk's port, 548, to that address.

Also, you say on the web site you want to run a Hotline server. If it doesn't work if someone outside your network tries to connect, you'll have to read the Hotline documentation, or contact Hotline's help to find out if a certain port has to be forwarded--and which one.
John McClain · May 28, 2002 - 19:02 EST #32
Yes, they did give me instructions to plug the modem into a switch port "to get the router's configuration page." After I configured it, I was told to plug the router into the WAN port. Since I didn't get the page, I switched back to the WAN port, but this configuration doesn't make a connection to my ISP. This includes the DHCP settings in TCP/IP and PPPoE. They told me to press the reset button on the unit, identify an array of flashing status LEDs, and restart my modem. No dice. Nada!
Lee Bennett (ATPM Staff) · May 29, 2002 - 01:01 EST #33
John - I would humbly apologize to anyone who said I was wrong, but I can't think of any situation where you'd connect one end of an ethernet cable to your modem and the other to one of the switch ports. First of all, you don't even have to have the modem connected to the router at all to access the configuration page. That page may not provide useable information because the modem is not connected, but you can still access it.

In every circumstance I can think of, you always want to connect one end of an ethernet cable to the jack on your modem, and the other end to the WAN port on the router. Then use another ethernet cable to connect the ethernet jack of your computer to one of the router's switch ports. Make sure to use the ethernet cable that came with your modem to connect the modem to the router. You can probably do fine to use a regular ethernet cable, but to be safe, use the one they sent.
Benjamin Blakley · June 10, 2002 - 16:49 EST #34
I'm having trouble setting up my PowerMac to run through a Linksys router. Other PCs on the network are accessing the web fine, but on the Mac in the TCP/IP settings (OS 9.2), when I obtain an IP address automatically, it comes up with an IP and router address starting with 249 when the router addresses are actually the standard 192.168.1.*. Also, the subnet mask comes up as when it should be Our ISP is RoadRunner cable. I've tried resetting the router. I've tried hitting Options in the TCP/IP control panel, clicking Inactive, saving the changes, then reopening the control panel. This didn't work though. I would really appreciate any suggestions anyone has. Thanks a lot!
Sam · June 23, 2002 - 21:36 EST #35

I'm using a 5-port hub to hook up to a Linksys BEFSR11 cable/DSL router and then to an RCA cable modem. I have three Macintoshes on this LAN and they all get to the internet superfast. However, I cannot access the router via any method. Entering (as instructed in the manual) into browser gets me a time out failure no matter which browser type or Mac I use. Help? Thanks. :)
Joe Kimmel · July 6, 2002 - 21:40 EST #36
I have a Belkin Router. I have been able to connect two computers and a DSL modem and all is well on OS 9.1.

I am interested in how to do this on OS X since it has become my main OS. I use it 99% of the time now. I had no problem finding info on how to set up the DSL modem under OS X, but I am still trying to figure out how to do use the router.
Lee Bennett (ATPM Staff) · July 7, 2002 - 01:40 EST #37
Joe - what, specifically, are you not able to figure out? There should be absolutely no difference. Just set the Network System Preferences to obtain information automatically via DHCP. I use a Linksys router, but I suspect the Belkin is also configured via a web page interface, and at that stage, configuring the router is 100% identical to the way you configured in in OS 9.1. In fact, it probably still is configured if it hasn't had a loss of power for very long.
Matt Griffin · July 9, 2002 - 09:07 EST #38
I am having trouble setting up my Linksys 4 port router for ANY sort of routing. I have upgraded the firmware and tried the helpful hints above, but still no go.

Here is my setup: Linksys BEFSR41 4 port router, G4 Tower 400 MHz running OS 9.2.2, and Earthlink cable service (via Time Warner as I am in New York City) with a dynamic IP setup using a RCA Cable modem. I can connect into the router to make changes etc via the browser in my G4 Tower, but I can't get out to the Internet. Using a DHCP setting on my TCP-IP control panel, I seem to see the router just fine. But no enchilada. Disconnecting the router and plugging the G4 directly into the cable modem, my connection works just fine. Plugging in my roommates G4 Cube directly into the cable modem, again no Internet connection.

I am wondering if this is a MAC thing. I attempted to clone the MAC ID of the router to the code that showed up on my Apple System Profiler listed as Hardware Address under Network Overview -> AppleTalk. This didn't change anything.

Time Warner offers these days to sell you a Linksys router, set you up, and then charge you for each computer on the router. They claim that they will charge you for any computer on the network regardless of whether you tell them or not. Perhaps they have implemented tricky ways to prevent me from using a router. Help!
Russ · July 9, 2002 - 10:19 EST #39
Hi All,

The cable company is coming in a couple of weeks to hook me up with a cable modem. I will have cable coming to my G4 400 MHz Tower (PCI graphics, so not AirPort ready). From that connection I want to establish a wireless network so my PC and Mac 2000 Powerbook can share the connection. The PC is too far from the G4 to run ethernet. I have been getting many conflicting opinions about what to use, so I do believe I'm more confused now than when I started this search.

I would greatly appreciate it if someone could email me with specific hardware components and directions to make this work.

Thanks in advance!
Bob Nadelberg · July 26, 2002 - 11:25 EST #40
I have just connected to a highspeed broadband internet connection with a PC computer running Windows 98. I'd like to now add an AirPort Base Station between my cable modem and the PC and then use the Base Station to enable me to wirelessly use my AirPort Card-equipped iBook to access the internet. What is the proper sequence of steps to set this up and what configuration problems will I have to deal with? Do I just go through the AirPort Setup Disk and follow the install routine? Will the PC be addressable by the AirPort Base Station? I anticipate hours of frustration, so any help ahead of time would be appreciated.
Lee Bennett (ATPM Staff) · July 26, 2002 - 16:24 EST #41
Bob - I'd wager you won't have nearly so much frustration as you think. The process should be very simple. I'm going to take for granted that you've purchased one of the newer Base Stations that have the extra ethernet jack so you can connect a computer that isn't capable of a wireless connection.

First, connect the ethernet output of your cable modem into the WAN port. Second, use the AirPort Setup software on your iBook to configure the Base Station. Then, connect your PC's ethernet cable to the LAN port of the Base Station and configure the PC's Networking control panel to obtain information automatically (via DHCP) and you should be all set.

I personally own a Linksys wireless router and not a Base Station, so I'm not intimately familiar with the Base Station Setup software. I suspect you will not have to do a whole lot of configuration to it and that it will serve out DHCP IP addresses without a hitch.

P.S. - obviously you can bring in as many wireless-equipped computers as you like to use your bandwidth. If you want to add another nonwireless computers, simply attach a hub to the Base Station's LAN port instead, and plug all the tethered machines into the hub.
Linda Gibson · August 1, 2002 - 15:06 EST #42
I am having the same trouble as Benjamin above. We have a Linksys router. I hooked up my G4 and the PC just fine and I only need to get my iBook on it.

When I use the "configure using DHCP Server" option, it comes back with numbers that are all wrong. My G4 didn't do this.

I thought it was because I take my laptop with me and plug in when I am home, where the G4 is always hooked up. But one time when I attempted (once, out of a bazillion attempts), it called up the correct numbers. I was elated. When I was done, I put the laptop to sleep. The next day, I opened it up, it woke up, and once again the numbers were the wrong set again.

I cannot figure out why it seems to want to do this. I have tried rebooting the router, unplugging the modem and router, and restarting my laptop, also plugging it into another port (we are only using 3 of the 4 available) and various other methods. It consistently (except for the one time) pulls up the wrong numbers.

Lee, you seem to have all the answers, do you have one for this problem?
Ken Gruberman (ATPM Staff) · August 2, 2002 - 18:55 EST #43
Lee WILL have the right answer when he posts it here, but just in case I'll jump the gun and second his post before he posts it! (Confused yet?) Anyway, the point is that the Linksys isn't the culprit. DHCP is. Your ISP is using it, no doubt, along with your network at home and the two are getting confused. I always advocate the "manual setup" method of using a router because it eliminates these kinds of problems. You change the TCP/IP control panel's "method" from DHCP to manual, then put it the following numbers: IP address:
Subnet Mask:
Router or gateway:
DNS Address: whatever the address is that your ISP uses. You may have to call them to get this information. Each computer on your network gets its IP address incremented by "1" -- in other words, the next computer on your network's IP address would be I start at 10 to give a little leeway for other devices down the road. The other thing you have to do to get this to work is to tell your Router to turn its internal DHCP server OFF. You do this by accessing it via a web browser. Type in into the Location Bar and hit return; the User ID field is blank and the default password is always "admin." Once you're into the Router, click on the DHCP tab and DISABLE it, then click on APPLY. Now all your computers will have their own manual, rock solid connection to the Linksys and you'll even see some speed increases because of it. PS: Anyone who tells you Linksys routers don't play well with Macs is ill-informed and living in the past. They work just fine and I even prefer them even though they have no Mac support. It's a ROUTER for goodness sake! Either it works or it doesn't.
Lee Bennett (ATPM Staff) · August 2, 2002 - 22:30 EST #44
*Grin* Actually, I'm going to let Ken's suggestion stand and I'll be the one to second it. Nontheless, I have to admit that, originally, I used DHCP both for my Roadrunner connection and local network and didn't have trouble. Because my two machines would occasionally swap DHCP-assigned local addresses, I set my Mac up to a fixed local IP (*.*.*.100) and set the DHCP server to begin at *.*.*.101. My PC, as well as anyone else who visits me, all use DHCP-assigned addresses.
Michael · August 12, 2002 - 07:58 EST #45
I bought an SMC Barricade router and hooked up three computers to it plus the cable connection with practically no reading or set up (I simply read that I needed to connect the cable to WAN). Everything worked fine. I was amazed.

The internet was accessible from any of the three computers, and with the proper set up of the system preferences and control panels, the computers were networked together so that files may be transferred between them.

However, I've run into problems when trying to download files from Limewire (gnutella), and trying to share files with friends on AOL Instant Messenger, or DCC in IRC.

I've been told that if two computers are behind routers or firewalls, file sharing cannot happen (referring to Limewire specifically, but I'm unable to share through AIM or IRC also), yet I'm wondering if there's some sort of workaround. Is there a way to open up ports so that I may still use the router and be able to download files from these programs?

I am able to download from Limewire (occasionally) and IRC, and I do send files through AIM to friends, but what often happens is, many files are unable to transfer, many DCC's fail, and many AIM transfers fail, and I never knew why until I learned about the two firewalls/routers thing from my friend. I started to realize that friends who do have firewalls/routers are unable to receive files from me.

Is there something I can do just to my end that will make file transfers possible in these situations/programs? I may be able to help a friend change stuff on their router (though I doubt it), but what about all the strangers I'd like to share with?

I appreciate any help on the matter, sorry for the long post.
Lee Bennett (ATPM Staff) · August 12, 2002 - 21:53 EST #46
Michael - I'm going to have to let someone else speak about the instant messenger connections, but so far as Apple File Sharing is concerned, this point was already answered in an earlier comment on this page. Scroll up to read more about it, but in a nutshell, you can open up a computer behind a firewall to be able to work as a File Sharing server by forwarding port 548 to the local IP address of the machine you want to share from. The remote person connecting to you doesn't have to do anything special.
Lee Bennett (ATPM Staff) · August 12, 2002 - 22:15 EST #47
Michael - a friend just pointed me to some information that talks about the instant messenger file transfers through firewalls. While the information didn't specifically say so, I'm under the distinct impression that if both you and the other person are behind firewalls/routers, you'll both have to do the port forwardings. Also note, the page this information came from was a posting by an end user in a forum page. If I find information that either confirms or proves wrong these numbers, I'll post again here. AIM:
Direct Connect: TCP 4443
Outbound File Transfer and Chat: TCP 5190 MSN:
Direct Connect and Chat: TCP 1863
Outbound File Transfer: TCP 6891 ICQ:
TCP 3000 to 3005 IRC:
??? Yahoo!:
TCP 5050
Michael · August 19, 2002 - 23:59 EST #48
Thanks for the help, Lee, but how exactly do I configure my router (SMC Barricade 7004awbr)? Is it through the virtual server thing? Also, on a lot of the file sharing programs, under preferences, there are ways to configure the application if you're using a router or firewall. I believe they say force IP address, but what IP address do I enter? The router's or mine (which changes)? What's this proxy stuff and how do I configure that properly? Also, on my system preferences, the network prefs have a bunch of things that I don't know how to configure, like under the proxies tab. What's up with that? I wish I knew this stuff, but I've never had any computer education. I'm trying to educate myself now. Thanks for your patience. I think that's all for now.
Lawrence Andres Schneider · August 27, 2002 - 13:09 EST #49
I am trying to share an internet connection using a router with a PC in my house. We bought a Linksys 4-port router (BEFSR41 ver. 2). The start up software will be installed on the PC. I have a PowerBook G4 (800MHz, 737 MB SDRAM). Is there anything I should be aware of or should it just work after plugging it in? Any help would be greatly appreciated. Thanks a lot.
Lee Bennett (ATPM Staff) · August 27, 2002 - 20:08 EST #50
Lawrence - one day, you'll start tinkering with the router settings and do new and cool stuff, but out of the box, it will probably work with no adjustments.

You say the startup software will be installed on the PC. What software is that? What type of internet connection are you using? I ask this because, generally, once you bring a router into the equation, you no longer run any connection software on the computers. Most cable modem services (i.e. Roadrunner) don't use any special software. A lot of DSL lines, however, will use some sort of PPP over Ethernet (aka PPPoE) authentication (MacPoET and WinPoET are extremely common) but you don't need that software with the router. The router has built-in PPPoE functions and you just put your authentication information (user name and password) in the router's configuration.

After that, you simply set all attached computers (Macs and PCs alike) to obtain TCP information automatically, via DHCP, and voila—you're online.
Lawrence Andres Schneider · August 28, 2002 - 01:22 EST #51
The software I was referring to wasn't actually software but a startup disk. My bad. :) It was good that we ran it on the PC though since Linksys doesn't support Apple computers. Anyways, it worked without a hitch. Now all I have to worry about is where to run the cords since the router isn't wireless. Thanks for all the help you guys gave out and thank you for responding. Cya on the High Speed Highway!!!
Lee Bennett (ATPM Staff) · August 28, 2002 - 01:49 EST #52
Lawrence - a startup disc for your broadband service or for the router? I, too, have a Linksys (though mine is wireless) and I used no setup discs with it. It came with a tech helper CD-ROM but nothing on that CD is used directly to get the router working.

Anyway, you're right that Linksys (the company) does not support Apples, but always take care to indicate the company and not the device itself. As you've already learned, the Linksys works perfectly fine with Macs. Even though I did happen to configure it with the XP box I keep at home (mostly just to test how HTML renders in IE for Windows and to play Tribes), I could just have easily configured it with the Mac, with no PC attached at all.

Mike S. · August 30, 2002 - 19:59 EST #53
Has ANYONE used a Macintosh with a D-Link dl-704 router, or should I abandon this unit and get a MacSense XRouter PRO?

If so, please assist me in setting up my D-Link router, if possible.

I have assembled a web page which displays all of the "web pages" that I see when I access my D-Link router. The page describes my problems which are as follows:

  1. I am unable to "File Share" via the internet. (File Sharing over the LAN is OK; I simply can not allow another friend connect and share files with my computer.

  2. I have an apparent need to keep my outgoing e-mails to less than ten lines. Anything more will not complete the SEND function.

The web page is a series of pictures (and a plea for assistance) in this Mac-DSL-router-file sharing dilemma.

Computers presently available: 400 Mhz iMac, 8600, with a 400 Mhz G4, and a Mac dual-G4.

Any help you can offer will be greatly appreciated! Hopefully, the web page pictures will fully explain my situation. (BTW: The data, numbers, and selections shown are NO LONGER in place as pictured on the web page. These are long-gone experiments which simply happen to be archived.)

Thank you!

Lee Bennett (ATPM Staff) · August 30, 2002 - 20:11 EST #54
Mike - I'll have to let someone else answer about the short e-mail problem. I haven't a clue what's going on there.

But I do know why you can't share files to anyone outside your LAN and, if you had taken a few moments to scan through prior comments on this page (which I always advise people to do before commenting themselves), you would already know why, too. You have to forward the port used by File Sharing to the local IP address being used by your computer that's doing the sharing. In a continuing effort to get people used to scanning through older comments, I'm going to direct you upward on this page. The port number you need to forward has been mentioned at least twice, if not more.

The Service Port that you'll find above goes into the Virtual Server section of your router settings, and you set the last digit of the corresponding Server IP to the one your machine is using. Then, of course, you must click the Enable checkbox. Whenever you're not sharing files, you might feel safer by disabling this port for the interim.
Jim Link · September 2, 2002 - 17:44 EST #55
I have a Linksys BEFW11S4 ver. 2 firmware 1.42.7. I have no problems connecting with my PCI G4 and iBook through ethernet cables, but I cannot connect the iBook through its Airport card.

With ethernet, I can connect with either a static IP address or through DHCP, but when trying to connect the iBook wirelessly, I have the same problems Linda and Benjamin describe above. That is, when using DHCP I get the wrong entries in the TCP/IP control panel.

I have tried giving it a static IP address. This works perfectly with an ethernet cable, but when I switch TCP/IP (and AppleTalk) to Airport connection I get nothing. There is no sign of a signal from the router. The Airport application reports "No Airport networks within range."

I have been able to connect this computer to wireless networks elsewhere, so I am sure the problem is not with the Airport card.

I connect to the internet through a Cisco 675 DSL modem and I have a static IP address from my ISP.

I am about out of ideas. I have not seen any reports from Benjamin or Linda whether they were ever able to connect.
Alan · September 3, 2002 - 23:34 EST #56
I have a Linksys Cable/DSL 4-port router and the only way I can connect to it with a Mac is through the Uplink port. It does not connect correctly to any other port.

Could it be because I do not have an internet-connected cable modem connected to it yet? The WAN link port lights up, though.
Carol Cooper · September 3, 2002 - 23:55 EST #57
I've just purchased a SMC Barricade wireless router (SMC7004AWBR) to network three Macs, an Epson Stylus C80 WN (wireless) printer, a laser printer (Ethernet), and a DSL modem. The oldest (Power Mac 9600/Mac OS 9.1) is connected by Ethernet to the router. The PowerBook G3 and the iMac G4 are wireless. The router is set for DHCP. It almost all works.

All three computers connect to the Internet and print to the laser printer. All the computers "see" the Epson wireless print server (using a utility provided by Epson), but only the two wireless Macs can print to the Epson. Even though the Epson server is set for DHCP, the router (also set for DHCP) has not assigned it an IP address (it still has the original Epson default IP address). All three computers have the correct TCP/IP settings and the Epson printer appears in the Chooser.

Before installing the SMC router, I had an AirPort Base Station and an X-Sense router, and by configuring them manually (static IP addresses?) I was able to print to the Epson from all the Macs. Looks like I should go back to configuring the IP addresses manually. The SMC required quite a bit of tech support before I could get it working, so I’ve been reluctant to change the settings if I don't need to. Also I'm curous why it doesn't work this way.

Any help will be much appreciated.


Lee Bennett (ATPM Staff) · September 4, 2002 - 00:45 EST #58
Alan - what, exactly, are you trying to accomplish? The Uplink (or WAN) port is only supposed to be used for attaching the device that is providing an outside network signal. If you have no broadband device and only have one computer, I don't see that the router is serving you any purpose whatsoever. A router's function is to route network traffic. It's pretty hard to perform that funtion when you have nothing to route the traffic to. Are you intending to have a broadband device in the near future?
Brandon · September 4, 2002 - 17:37 EST #59
Great instructions. I have three Macs and a PC hooked up to a router. Now I have a problem. The router came with crappy firewall features. Where do I get a decent firewall software scheme to protect my network? I would like features like URL blocking and port blocking. I keep my kids from sites like and shut down MSN Messenger or other chat clients.
Lee Bennett (ATPM Staff) · September 4, 2002 - 17:57 EST #60
Brandon - I do not believe you're referring to the same function. If you have a router, you're already firewalled since virtually any router is not going to have any ports forwarded by default. The thing is, blocking ports (all of which are generally blocked by default) only prevents outsiders from accessing your machine. It does not prevent your machine from accessing outside sites. Some routers do let you block specific addresses, but no amount of port blocking is going to prevent you from loading questionable sites in general. You need some utility such as SurfWatch or any of the other plethora of utilities to prevent undesired content from loading on your computer.
Chris · September 5, 2002 - 08:17 EST #61
OK, I am about to setup a home network. I have done this once before but it was a while ago and I had all sorts of problems, so this time I want to get it right in my head before I start anything. 1. The Equipment
A G4 450 Desktop Computer
A Linksys BEFSR41 (v.2) 4 Port Cable/DSL Router
A TiPowerBook 677 with AirPort Card included
A White AirPort Base Station (ABS)
Broadband Connection with NTL via their SetopBox (UK) 2. My Conceptual Setup
SetopBox to Router (via ethernet cable)
Router to G4 Desktop (via ethernet cable)
Router to ABS (via ethernet cable)
ABS to TiPowerBook via AirPort Signal 3. My Observations 3.1 I understand that my Setop box has a built in DHCP server which serves out IP addresses to anything on the internal network. So, I assume I should have DHCP services turned off on both the Router and the ABS. Is this correct? 3.2 I aim then to allocate a static IP address to both the G4 and the TiPowerBook. How will the router acknowledge the ABS? 3.3 If I then want to access the G4 from my office I should be able to then simply forward an appropriate port from the router to point to the IP of the G4 machine. Yes? 3.4 But this would also enable transfer of files from my TiPowerBook to the G4 via AirPort within the house. Correct? Does anyone envision any problems/issues with this proposed setup?
Evan Trent (ATPM Staff) · September 5, 2002 - 22:55 EST #62
3.1 - Yes, this is correct. I actually encourage you to shut off all DHCP services if possible. Your router ought to provide a setting which will enable you to turn off DHCP then you can manually assign each computer on your network (including the AirPort Base Station - more on that in a minute) a static IP address within the proper range (typically but it does vary and is often user configurable). The reason I discourage the use of DHCP is twofold. On the one hand it tends to slow down the network. On the other hand it tends to lend itself to instability and erratic behavior. If you are not on a network with a large number of clients who are ignorant of network configuration, there really is no advantage to DHCP.

3.2 - You will need to configure the Base Station using the AirPort Admin Utility. What you want to do, essentially, is configure it as if it were simply another computer on the network. So first go to the "Internet" tab and set "Connect Using" to Ethernet and "Configure TCP/IP:" to Manual (if you can disable DHCP on your router, otherwise you will have to select "Using DHCP"). Assuming you can configure manually, you will want to configure the Base Station as if it were simply another client on the network. So let's say your G4 is set up with an IP address of, a mask of, and a router address of; you could set up the Base Station with,,; Then set up the TiBook with,,; but under "Connect Via," use Airport and not Ethernet. What you are doing is configuring the Base Station as a wireless-to-ethernet bridge. Make sure it has all of its various features disabled (DHCP, NAT, etc.) under the "Network" tab. The only thing checked ought to be "Enable AirPort to Ethernet bridging" and everything else should be turned off.

3.3 - Yes, you are correct. There are two basic options. You can turn on DMZ for the G4 which will forward all inbound traffic from the router to your G4. This is the least safe way to proceed, but it also makes life easy and does not require you to fiddle with port numbers. It also makes life a lot easier if you are using applications which use UDP in addition to, or instead of, TCP ports. Some routers have no provision for mapping UDP ports so a DMZ is the only way to open the door, so to speak. However, if you only need access via File Sharing over TCP or FTP, or via Timbuktu, you can manually configure the ports. Also, if you want to be able to access more than one computer behind your router, a DMZ is the wrong option because it will forward all inbound traffic to one machine. If you want certain port queries to go to one machine and other port queries to go to another, you have to manually map ports (or ranges of ports) to each machine.

3.4 - One has nothing to do with the other. Port mapping is only an issue for machines outside the router (WAN) attempting to communicate with those inside the router (LAN) All machines behind the router (on the LAN) can see each other and do not go through the firewall so no port mapping is required. You can freely exchange data using any application you wish. You will need to use the local IP addresses found in the TCP/IP control panel of each machine when communicating at home. When trying to access your G4 (or another machine at home) from outside your home network, you will want to use the IP address of the router, which can be obtained in one of two ways. 1) You can go to the router's web admin page and lookup it's IP address. 2) You can use one of the computers connected to the router and go to a site such as and it will spit back your router's IP address instead of your computer's private IP address. This can be useful, and it is quick and easy. Your ISP may change your router's IP address frequently, so it's important to bear that in mind when trying to access your G4 from work.

It sounds like you have a pretty good handle on how to set things up. If you have any questions feel free to e-mail me directly.
Patrick · September 6, 2002 - 13:58 EST #63
What terrifically useful information - I'm so glad I stumbled across this site - and I promise to read it all again thoroughly.

But before I buy a router and try to network my two computers, I have two fairly specific questions I wonder if anyone could answer briefly.

I have a recent G4 running OS X 10.2 and a new Pentium 4 PC running XP - obviously I want them both to share my DSL connection and be able to send files to each other.

In other articles on this swell site, there has been mention of connecting both computers to a hub (which I think actually creates the network), and then the hub is connected to a router. But I also remember some mention of a router and a hub being in the same device. What can you tell me about these two items? Do some brands incorporate both functions? Any recommendations? Is any method more idiot-proof, or dependable, than another? (Cost is not a huge issue here.)

The other concern, briefly, is: after all this hardware is setup - what need or advantage is there for some software like Dave or PC-MacLan? Any recommendations there?

Thanks so much for any help on this...
Evan Trent (ATPM Staff) · September 7, 2002 - 00:39 EST #64
The simplest way to look at the situation is as follows: if a router has but two ports labelled WAN and LAN, it is merely a router. If it has a WAN port and a series of numbered ports it is both a router and a hub (or a switch - the difference being insignificant for this discussion) in one.

Routers with built in hubs/switches are becoming more and more common because so many people are using routers to share one DSL or cable line among many computers and it makes little sense to have multiple boxes when you can accomplish this in one tidy package.

However on the Mac there is one consideration you should bear in mind. Most routers with built in hubs/switches do not work with AppleTalk. So if you plug the router into your DSL modem, and then plug your computers and printer into the numbered ports you probably will not be able to print via AppleTalk. The easiest way around this is to plug all of the aforementioned components into a hub, and then connect the hub to the router's LAN jack (or if it has several numbered jacks, just use any one of them) using the hub's "Uplink" port. This will enable you to use AppleTalk because the internal network traffic on your LAN will go through the hub and the only time traffic will go out to the router is when you are accessing information on the 'net.

Many users are confused as to why their printer doesn't show up after setting up a router. So this is why I bring up the issue.

Now in reference to your second question, Dave and PC-MacLan make transferring files from a Mac to a PC much simpler. Dave solves the problem by enabling Macs to access PCs using Windows File Sharing. PC-MacLan enables PCs to access Mac's using Apple File Sharing. PC-MacLan is a much more extensive and powerful suite than Dave, but both are very good and useful in their own right. For your own situation either will do the trick equally well I imagine. Dave has a real advantage in an office building or on a large LAN where everybody else is using a PC but you are using a Mac. Conversely PC-MacLan is useful if you are in a DTP firm or another environment where Macs dominate and you need to set up one or two PCs to access the Mac-based network. For a small network at home, either one will work. Also, with OS X, you can set up an FTP server and that is cheaper and easier. A PC can easily access that using an FTP client or even a web browser. So given how much control you have over the situation at home, I wouldn't really bother with either of these applications.
S. Huntington · September 7, 2002 - 14:41 EST #65
Just a quick note that might be of interest to some of you.

I just spent about 9 of the last 15 hours trying to get my new Linksys BEFSR41 4-Port Ethernet DSL router working on the simplest of all networks: One PowerMac G4 with OS X and one DSL line (presently using the router only for a firewall).

I found set-up to be extremely frustrating and didn't get much (okay, NONE) help from the Linksys set-up guide. I made the most headway with the posts listed here, but still found it to be confusing. Granted, I'm a new Mac user, but the whole thing really was difficult. After trying different kinds of permutations, I gave up last night, went to bed angry, and finally tried the long-distance Linksys help line this morning.

After not a bad wait (20 minutes) I got a gal who, even after admitting they weren't trained at all on Macs, figured it out in about 15 minutes. I won't bore you with what I was doing wrong, but it wasn't THAT stupid.

My only question: Why do we, in the Mac community, shovel so much praise on this company, when they are completely turning their backs on the Mac users. Talk about unrequited love. And don't tell me it's just a router, either it works or it doesn't, blah blah, it still requires setup and I was near the end of my rope with it.

The tech helper was unsymathetic: "We just don't support the Mac platform." No kidding. I'm going to bed.
Lee Bennett (ATPM Staff) · September 7, 2002 - 18:06 EST #66
S. Huntington - well, it is just a router, and the truth of the matter is, many people (not everyone, but a lot) have found Linksys routers to work extremely well for their needs, despite being unsupported by the Linksys staff. All this means is that if, in the rare event, something needs to change in the OS network configuration, they're only trained to help you adjust settings in Windows. Virtually everything that needs to be changed in Windows has an equivalent in the Networking System Preference in OS X. The one tiny bit of help I needed from the Linksys staff was entirely within the router configuration. To make it go smoothly, I simply lied to the tech support by telling them I had a Windows box. She said "fine" and we never discussed the OS again. She helped me with the problem I had with one of the router settings (which turned out to be something I didn't need to bother with, after all, but I'm glad to now know how it works).

The moral of the story is: a LOT of products aren't supported on the Mac, but they work anyway. Instead of being pissed that the developers say they don't support the Mac--how about, instead, gloating over the fact that they work in spite of not being officially supported!
Evan Trent (ATPM Staff) · September 8, 2002 - 01:51 EST #67
If you want good Mac support and products that are notoriously Mac friendly, go with Asante. Their network products are virtually always the fastest around, they often sport the best feature set, and their tech support is very Mac friendly. Typically their products come at a higher price but I have always gone with Asante because I know the product will work and I know it's very fast and reliable.

Linksys generally puts out good products - some of their products are great, others are merely okay. Their support is not known for being particularly Mac-friendly, but any router will work with a Mac. It's not a platform-dependent device. All it does is manipulate TCP/IP packets. It doesn't care what kind of a computer it's sending them to or receiving them from. As I see it, the issue is simply a matter of how much support you need in terms of your network proficiency. If support is a priority because you don't feel that comfortable setting up a router and you anticipate needing to consult with a tech support person, go with Asante. If not, there are a plethora of good routers out there from Netopia, Linksys, etc. often for less money, although I encourage you to check the reviews and see what the features and performance ratings are like. Asante usually comes out on top.
Itatsumaki · September 8, 2002 - 18:56 EST #68
Hi there. I'm a PC guy who's been thrust into networking three PCs with an iMac through a router going to a corporate LAN. All is working well, with three exceptions. Before I give them, let me explain what *is* going well. All computers access the internet seamlessly either through DHCP (from the router) or static IP (again, from the router -- it's a USR 8000). The three PCs network perfectly well, sharing files and printers. The router has a printer port (serial) and the 3 PCs read it perfectly well and can share that printer as well as those directly connected to the PCs. The problems?
  1. the iMac can't see any of the PCs, and (more importantly) can't share any of their printers
  2. the iMac can't access the printer on the router
  3. most importantly, the iMac can't see *through* the router to the broader network -- so it can't see printers that are on the otherside of the router
Any ideas or suggestions on how to resolve any of these issues? All three involve printers -- essentially the iMac is stranded and can neither print nor share files. If I could get just one resolved, I would be able to print, either directly or by transferring files to a PC. Any ideas are super-appreciated in advance. And if this isn't the right place for these questions, I'd appreciate any suggestions or direction. TIA!
Evan Trent (ATPM Staff) · September 8, 2002 - 20:28 EST #69
The problems you list aren't really problems as far as I can tell from what you've described.

1) When you say the iMac can't "see" the PCs I assume you mean that it cannot log on and share files with them. That is normal. In order to achieve this you need to install Dave on the iMac or install PC-MacLan on each of the PCs. Macs and PCs do not know how to cross-communicate in terms of file sharing unless you use something like an FTP server on one of the PCs, or the Mac, which is platform independent and based strictly on TCP/IP.

2) There are a couple of possibilities as to how to resolve this problem but I need to know more about the printer. I'm going to offer two scenarios:

  1. The printer does not have an Ethernet port and only a serial port. The printer is likely shared using a PC-only protocol, or the router has a print server which uses LPR as a protocol. In the case of the former you can install PC-MacLan and share the printer using one of the PC's. In the case of the latter the Mac knows how to communicate with an LPR printer. Use the Desktop Printing Utility to generate an LPR. All you need to know is the IP address of the printer, and you need to make sure that the printer supports Postscript otherwise the LaserWriter driver will not know how to communicate with it. You may also want to download a Printer Description for the printer if there is one available. Otherwise you can just use "Generic" which will work but not provide all of the various options available on the printer.

  2. If the printer has an Ethernet jack, you can set things up such that your iMac can print to it via AppleTalk. What you need to do is buy a cheap hub, and then plug the iMac and the printer's Ethernet jack directly into the hub. Then plug the hub's Uplink jack into one of the numbered LAN jacks on the router. Now your iMac can print to the printer via AppleTalk, the PCs can print to it via the router's print server, and all the computers can access the internet.

3) We're basically talking about the same issue here. Once you have successfully set up the printer connected to the local router such that it works on the iMac, you should be able to do the same for those connected to the other routers and resolve the problem similarly. You won't be able to use the hub trick I described in part 2 - that is only for a local printer. For WAN printers you need to make sure they are shared using a protocol the Mac understands such as LPR or AppleTalk. The PC does not understand AppleTalk so LPR is the easiest way to share in a cross-platform environment.

Again the confusion stems from the fact that routers do not forward AppleTalk as a rule and hence when a Mac is connected and you go to the Chooser, you will not see any printers listed. Many people think this means they have plugged components in wrong - that is not the case. You simply haven't been given crucial information which clarifies the conditions of your problem.
David · September 9, 2002 - 15:11 EST #70
Lee WILL have the right answer when he posts it here, but just in case, I'll jump the gun and second his post before he posts it! (Confused yet?) Anyway, the point is that the Linksys isn't the culprit. DHCP is. Your ISP is using it, no doubt, along with your network at home and the two are getting confused. I always advocate the "manual setup" method of using a router because it eliminates these kinds of problems. You change the TCP/IP control panel's "method" from DHCP to manual, then put it the following numbers: IP address:
Subnet Mask:
Router or gateway:
DNS Address: whatever the address is that your ISP uses. You may have to call them to get this information. Each computer on your network gets its IP address incremented by "1" -- in other words, the next computer on your network's IP address would be I start at 10 to give a little leeway for other devices down the road. The other thing you have to do to get this to work is to tell your Router to turn its internal DHCP server OFF. You do this by accessing it via a web browser. Type in into the Location Bar and hit return; the User ID field is blank and the default password is always "admin." Once you're into the Router, click on the DHCP tab and DISABLE it, then click on APPLY. Now all your computers will have their own manual, rock solid connection to the Linksys and you'll even see some speed increases because of it. PS: Anyone who tells you Linksys routers don't play well with Macs is ill-informed and living in the past. They work just fine and I even prefer them even though they have no Mac support. It's a ROUTER for goodness sake! Either it works or it doesn't.
Evan Trent (ATPM Staff) · September 9, 2002 - 15:21 EST #71
I would comment just to say that David is 100% right on the money. DHCP is evil - avoid using it at all costs. Not only does it cause erratic behavior but it does definitely slow down the network as well.

DHCP is only useful for a large office environment or a network where there are hundreds of computers and most of the users have no idea how to configure a computer to access the network. If you are configuring a home network yourself, there is no advantage to DHCP and there are a number of reasons why it's a good idea to turn it off.

And as David points out, Linksys has nothing to do with the issue - a router is a router is a router. Some are faster than others, some have more features than others, but they all work with any TCP based device whether that's a Mac, PC, Palm Pilot, or another router. It makes no difference.
Lee Bennett (ATPM Staff) · September 9, 2002 - 15:41 EST #72
David - touche and cheers!

As Evan agreed, you are totally correct.

I'll add the following for anyone who likes to know "just a little more" and prefers not to just fall in line and do exactly what they're told:

For the IP address ... you can pretty much use anything you want in that final digit except 1 (which generally always belongs to the router itself) and 255 (which is often reserved for router functions ... i.e. a Linksys router can send log information to port x.x.x.255). There's no hard reason you have to start at 10 and it's perfectly fine to start at 2 if you want. Most networks start at 10 or 100 because the lower numbers are often reserved for dedicated servers. I happen to know someone who, for simplicity, starts his regular machines at .100 and assigns his various server machines (he has seperate, pieced-together PCs for an FTP server, a web server, and something else I'm forgetting) the same IP as the port he's forwarding to it ... i.e. his FTP server is *.*.*.21 and his web server is *.*.80.

If you're running a wireless network and are afraid of someone camping in range of your transmitter and somehow cracking your WEP key, you can add a thin extra layer of security by changing your router's working IP range. That's done in the setup page. Just change it from to something else. The beginning 192 should remain, and the router should stay as .1, but the second and third numerals can be anything you want. just make sure you set up your computers to be using the new numbers in the TCP configuration.

On the DNS info, you don't have to call your ISP if the router is connecting to your ISP via DHCP (as you most likely will be doing). Just go into the router setup pages, click on Status, and you should find the DNS addresses under the WAN section. If none are here, but you know the router is talking to the ISP because you see a public IP address assigned in the WAN section, then you probably don't need to enter DNS addresses on your local computer, either.

I agree about disabling the router's DHCP server. I'll eat my words if it's just all in my head, but upon disabling my DHCP last night and going totally manual, it feels like things are peppier. I've got no way to test this, at the moment.

On the default password ... CHANGE IT after you are sure everything is working properly—especially if you are using wireless. Leave it alone during the time of your initial set up so you can always get in there and fix settings, but when you're done, click the Password tab and make up a new one that you'll remember.
Donny · September 10, 2002 - 11:38 EST #73
Hey. Simple question. What color does the light on the Barricade SMC 8 router glow when connected at 100baseT vs 10baseT? I have been told amber by SMC tech support and found in the downloaded PDF manual that it is green!?! Appreciation for your quick response.
MG · September 14, 2002 - 14:58 EST #74
I am having trouble setting up my wireless SMC Barricade 7004WBR router with my new Linksys Voice over IP router. Currently, I have the cable modem attached to the Barricade, the Barricade supplies DHCP to the network (this works), and then the Linksys is conected through its WAN port to the Barricade. DHCP is disabled on the Linksys (I did this while I had the Linksys attached to the network without the Barricade inline). The IP phone works fine (so I know the connection to the Barricade from the Linksys is valid), but I cannot use the other RJ-45 ports on the Linksys to supply a connection to any other device. Any ideas?
Jim Burkhart · September 15, 2002 - 10:55 EST #75
I am a novice living in an area where there is no cable service. Consequently I have DSL through Bell South using an Alcatel modem into a Mac G3 OS 9.2. The service works OK but I would like to use a router for my PC. A friend brought over a Linksys that works fine with my PC at his house (Roadrunner). We hooked the Linksys to the modem and were unable to get anything to work at all. Seems that Bell South would not provide any useful information. Does anyone have any experience with this. I'm not using DHCP so it seems that all I really should need is a correct IP, subnet mask, and DNS.
Lee Bennett (ATPM Staff) · September 15, 2002 - 11:59 EST #76
Jim - are you sure you're not using DHCP? Have you acquired a static IP address? I just went through Bell South's tech pages and, from what I can tell, they inform you to set things to get information from the server automatically. Well, if you're right, all the WAN information you need (IP, subnet mask, gateway address, and DNS addresses) should either be in your documentation, or available to you from tech support. Just don't tell them you have a router and that you're asking for the information to put into your computer. Then, on the router's first configuration screen, click the "Specify an IP Address" button, fill in the information, then move down to the Login section and change it from "Disable" to "PPPoE." Then you fill in your user name and password. You'll probably want to change "Connect on Demand" to "Keep Alive." I'm sorry, I'm not sure what the RAS Plan selection is for because I've never heard anyone describe why to fiddle with it.
Jim Burkhart · September 15, 2002 - 15:09 EST #77
Thanks, Lee. It says "Connecting via Ethernet using PPP with an IP of, sub and router "not available" and a name server of
Mark Deshur · September 24, 2002 - 17:18 EST #78
I was wondering if it is possible to do the following: I have two Macs sharing a cable modem behind a router. I have my router set up to forward file sharing (port 548) to one of the computers so I can access my files from work. Is there any way to set it up so that I can access files on both computers from work? Thanks,
Lee Bennett (ATPM Staff) · September 25, 2002 - 00:35 EST #79
Mark - try this: on the Mac which does not have the file sharing port forwarded to it, enable the shared volume/folder that, of course, only the other Mac will be able to reach. On the second Mac which does have port 548 forwarded, place an alias to the shared volume/folder on the first Mac. Then, when you access the second Mac from outside your firewall, double clicking that alias should make that Mac act as a gateway so you can transfer files through.
Jehanzeb Khan · October 16, 2002 - 15:23 EST #80
I am using an SMC Barricade 4-Port Router. There is a provision to enable telephony like MSN Messenger through setting up ports.
Unfortunately, either the instructions are too scanty or else I am too dull to follow these! Could some one please guide me how to use at least one of my three computers connected on the network (through the router) for MSN Messenger or any other voice chat software?

Lee Bennett (ATPM Staff) · October 17, 2002 - 23:29 EST #81
Jehanzeb - consult your voice chat software's support information or FAQs regarding which service ports need to be forwarded through a firewall. I'm thinking only one of your machines behind the firewall (router) will be able to use the voice chat at a time. You'll find instructions on how to foward service ports (once you determine which port your chat client uses) in your SMC Barricade manual.
Keith Brown · October 21, 2002 - 06:42 EST #82
I have a very small problem with the Belkin 4-port router.

I have 99% of it working fine. On the ports, I can't send out files over MSN. I've tried port 6891 on TCP both in my DMZ and outside the DMZ, but nothing seems to move over. Yet, I can recieve files from friends fine.
anonymous · October 22, 2002 - 09:50 EST #83
Ever since we hooked up the router, we have not been able to use Outlook Express. The cable company said it must be behind a firewall on the router. I don't understand or know what to do. Could you please help me. Thank you.
Lee Bennett (ATPM Staff) · October 22, 2002 - 10:59 EST #84
rgmp15 - I have never heard of a router/firewall blocking the ability to use an e-mail program. Can you describe in more detail what is happening. Simply stating "it doesn't work" isn't very helpful.

You might first ask your internet service provider if any proxy settings are required. In your OE preference should be a section to define proxies. If your ISP requires this, they should be able to tell you how to configure it.

If proxies are not the problem, then please elaborate on what happens (error messages, etc.) when you try to use Outlook Express. Do all your other applications work normally?
Jim Wolvington · October 26, 2002 - 16:07 EST #85
Thanks for providing this site and any help that might follow. I, too, have a Linksys BEFSR41 router and three Mac G4s running OS 9.2.2, and I can't seem to get it all going. I first tried following the instructions provided by MacWorld (the link was found on the Linksys website). They tell you to configure using DHCP, but whenever I toggle to that, it does not allow me to input an IP address, subnet mask, or router address. Instead, it indicates "will be supplied by server." That not working, I tried connecting 'Manually' as recommended in your August 2, and September 9 postings, but still no luck. I'm using the same DNS number as Verizon does in their 'Manual' TCP/IP configuration. Alas, I can't access the net using your 'manual setup' configuration at all, so I'm back using my Farallon Hub (temporarily abandoning the router) which presents it's own problems. What am I doing wrong? Can anyone help?
Lee Bennett (ATPM Staff) · October 26, 2002 - 16:46 EST #86
Jim - I probably should have mentioned that the manual configuration should only be done by those who understand how it all works. Using DHCP is generally much easier and is perfectly fine for someone who hasn't used a router before.

Go back to your TCP/IP panel, set the "Connect via" selection to Ethernet and the "Configure" selection to Using DHCP Server. Save your changes.

Next, in your Linksys configuration page, you need to enter in certain information from your ISP into the Setup screen. You didn't mention who your internet provider is so I can't say this definitively for you, but most ISPs won't need you to enter anything in the Host Name or Domain Name fields. The WAN IP Address and Login sections, however, will vary dependant on what type of connection you have. For most cable modem services, you just select "Obtain an IP Address Automatically" in the Linksys' Setup page, and don't worry about all the numerical entry boxes underneath. If your ISP gave you specific information, then you would, instead, select "Specify an IP Address" and fill in the info. Many DSL services use PPPoE for connection. If that applies to you, you must select PPPoE in the Login section, then provide your User Name and Password.

That should do it for you. If you still have trouble, try contacting our help staff at and provide details on everything you've tried.
Tom Mercer · October 29, 2002 - 01:48 EST #87
What a great site! Thank you Lee, Evan, Ken, et al. As you mentioned, the Linksys 4-port router (BEFSR41) works out of the box with Shaw here in Victoria on my Beige G3/OS 9. I did then follow the instructions to go manually and to turn off DCHP etc and all worked well, except my mail (Eudora), no connection, no way. Is there something I missed? The purpose for the router in the 1st place is so my kid can play the PS2 online, which works fine with the default DCHP setup, but I like the idea of a somewhat more stable and perhaps faster connection via the manual setup. Again, a great site, and thanks in advance for any assistance you may send my way.
Lee Bennett (ATPM Staff) · October 29, 2002 - 09:21 EST #88
Tom - you are not the first person to say that e-mail no longer functions properly after setting up a router. I'm completely stumped and cannot think of any reason why the addition of a router would mess it up, especially considering all other internet activity is functioning properly.

I'm going to kick the idea among the rest of the staff and see if anyone has any ideas they might can post here.
anonymous · October 30, 2002 - 10:16 EST #89
Hi. I have the D-Link 704P. I'm using it with a network of 5 computers on a DSL connection. I do not have access to sites such as AOL or PayPal. D-Link has informed me that this is a problem they are aware of, but currently have no solution. Does anyone have a suggestion as to what router I can buy that would allow me access to these sites as well as net2phonedirect?
Lee Bennett (ATPM Staff) · October 30, 2002 - 12:09 EST #90
D-Link actually admits to a problem where their router blocks certain web site? Wow, never heard of that before.

I use a Linksys broadband router at home (I've had both the standard 4-port and, currently, the wireless + 4-port versions) and have never found a site I couldn't access due solely to the router itself. Indeed, while I've never loaded the net2phonedirect site, I'm sure I'd have no problem if I did, and I was on AOL's site just yesterday, and have been on PayPal's site numerous times while I've used this router.
Jehanzeb Khan · October 31, 2002 - 00:21 EST #91
I am still fighting to use my SMC router with MSN Messenger. In fact, I am not clear about "Port Numbers" that I have to specify in the configuration. I mean: Which Port Number (or numbers)? Is there a fixed port(s) for MSN? Thank you in advance for your assistance.

Lee Bennett (ATPM Staff) · October 31, 2002 - 09:46 EST #92
Jehanzeb - since I have not ever used an SMC router (mine's a Linksys) and I do not use MSN Messenger, it's difficult for me to provide specific information. Another reader is going to have to pipe in here. What I am able to tell you is that there should be a screen somewhere in your SMC configuration pages that allow you to forward service ports to one of the computers on your local network. The router normally acts as a firewall and blocks all service ports for protection. For example, if you were setting up an FTP server for file transfers, you'd have to forward ports 20-21 to the local IP address of the computer that's acting as the FTP server.

Again, since I don't use MSN Messenger, I'm not sure what service ports it uses. You may have to inquire with MSN's support for that info, but once you find out, you'd set those ports to forward to the machine that you want to chat with.
Paul · November 11, 2002 - 11:27 EST #93
Matthew: I have meticulously followed your steps on how to set up a hardware router several times with a Linksys router; but I can't get it to work more than initially. I want to network my wife's Mac as well to our DSL (Earthlink), but can't even get MY Mac to work with the router. We both have iMacs (G4 flat panels). Please HELP! Thanks.
Bill Lyons · November 16, 2002 - 16:19 EST #94
Hi - I have found your forum here really helpful, but I'm afraid I have to repeat an earlier question. I am among the unlucky ones and am having a bad experience with my Linksys 4-port router (BEFSR41) and an iMac.

The home network consists of a cable modem, the Linksys router, 2 PCs and an iMac.

Out of the box (using DHCP) the PCs worked fine but the Mac displayed the symptoms of bad DHCP - a non-192.168.*.* IP and the wrong subnet mask.

So, we disabled the Linksys's DHCP and set up static IPs on the computers. Sadly, again, this works fine for the PCs but the iMac cannot connect to the web.

In fact, despite the fact that the Mac's network utility lists the connection as "active" and the router's lights show that it also thinks the connection is active, the iMac cannot even ping and comes back with a "server down" message.

I'm sure there is a better solution than returning the router, but I'm running low on ideas. I would very much appreciate any suggestions or workarounds. Thanks in advance.
Ken Gruberman (ATPM Staff) · November 16, 2002 - 21:14 EST #95
First off, I should tell you that I've used a BEFSR41 for years quite successfully. Our network contains a slot-loading iMac, a desktop G4, a TiPB G4, and 2 PCs. I, too, use static IPs because of increased reliability.

You never stated:

  1. What kind of iMac you have.

  2. What ISP are you using, and whether or not they deal with a computer's hardware "MAC" address or not. (Some ISPs don't care, while some do, which requires cloning of the MAC address in the router.)

  3. Whether you have ever gotten the cable modem to work with the iMac by plugging it directly into the iMac. In other words, how do we know if the ethernet port on the iMac isn't shot, blown out, or otherwise compromised?

  4. What brand of cable modem are you using, and how old it is. Sometimes these problems can be solved by using (or getting the cable company to provide) a newer modem or even one from a different company. That happened here: after 15 months of no problems, our connection got flaky. Turns out the cable company switched protocols, and after they delivered a shiny new RCA modem everything worked fine again.

Without detailed information, it's hard to troubleshoot this kind of problem.
Dale Sellers · November 20, 2002 - 18:05 EST #96
How do I configure my systems to connect one router to another? I have one router connected to 3 computers in my basement. I have run another cable up to my sister-in-law's room which has another router which, in turn, is directly connected to a cable modem for Internet. I should be able to connect my router to her router and thereby have a viable Internet connection (not to mention expanding our home network), right? I tried to set it up with no success so far. Any suggestions? Am I going about something wrong here?


Lee Bennett (ATPM Staff) · November 20, 2002 - 20:02 EST #97
Dale - is there any reason you have to have a second router? It actually can be done, but before I spend time explaining how to do it, why not simply add a switched hub to one of the router's ports? If you have a 4-port router and a 4-port switch connected (and the switch requires zero configuration), you then instantly have 7 ports with no fuss.
Rebekah · November 29, 2002 - 21:14 EST #98
I am having trouble sending e-mail through Outlook Express with my Linksys router.

Error message 5505-"A message in your Outbox could not be sent. The server did not recognize the recipients...relaying to (address) prohibited by administrator"

I have a Mac G4 connected with a Linksys Wireless Router BEFW11S4 ver2. (direct connection) to Earthlink cable modem. Also networked (wireless) to the router is a PC.

Both computers access the internet fine. It seems the only problem is with the Mac e-mail.
Lee Bennett (ATPM Staff) · November 29, 2002 - 21:36 EST #99
Rebekah - are you certain the problem is your router? Can you e-mail just fine if you put your computer directly on the cable modem?

I get the error message you described whenever I accidentally leave my default send mail account enabled to send a message when I'm temporarily on someone else's line.
Mike S. · November 29, 2002 - 22:36 EST #100
Good day, Lee;

I just thought I'd get back to you with an update on a nasty, long-in-the-tooth problem I had with a D-Link router. My situation was two-fold: I could not allow a user on the WAN to connect to my computer and I had to limit outgoing e-mails to 10 lines or less if I used the router! (The outgoing e-mails of more than 10 lines never finished the SEND function.)

It took an airline pilot to resolve the issue, which turned out to the the Speedstream DSL modem/single-port-router!! My ISP swapped the modem with a newer one (with LOADS of menus) and now the D-Link is happy. (I can send e-mails of any size (as one would expect) and all conncted Macintoshes worked well.)

I still could not file share over the internet if I used the D-Link router. (OK, to file share on my in-house LAN.) I could file share just fine if I used the simple hub. The reason for the router's problem was the fact that I needed to allow the DSL modem/router to translate the differing IP address between it and the D-Link router, as I understand.

In speaking to my pilot friend, he advised me to not go through the effort requirement to use the D-Link DL-704P router. This, as I still was having trouble simply figuring out the address translation scheme needed to properly allow outsiders on the internet to connect to my file server. He suggested I go to a switch in place of the router. I did this and, as you might expect, it works well. This, as I previously was not able to forward the needed port to the IP address of a Mac 7500 in the basement using the old DSL modem. The new modem simply allowed this critical element of configuration.

My question is: Would the use of a router allow better traffic management, as compared to the switch? Before we set up the switch, I had used a simple hub. The throughput was highly slowed down if my wife and I were allowing data to pass to/from the internet at the same time. Both of our computers were hooked to the hub. The throughput degradation was very severe. I'd say it was 5 to 10 times slower for us both. Collisions, maybe? Now that we are being "fed" with the switch, well, I do not know if we have gained or not. I just got this set up today. The pilot says it will work with a lot better traffic flow, as per the basic differences between the hub and the now-employed switch.

This has been a long battle. I involved you a lot. I even had made up a web site showing all of the menus I had available. I purchased two routers, two hubs, and a switch. No go, until I knew that the DSL modem was the weak link.

Thanks, again! My question to you: I just need to know if a router would have any "data-throughput" advantage over a switch. Is it worth it?

Lee Bennett (ATPM Staff) · November 29, 2002 - 23:58 EST #101
Mike - glad to hear you seem to have a better handle on the situation.

I'm not surprised that you see improved performance with a switch instead of a plain hub. Switches (or, more accurately, switched hubs) are better suited for handling LAN traffic.

To answer your question, my understanding is that you would not see any difference between a switch or a router. I say this assuming the router in question has a built-in switch. Most do. You have to remember that the function of a router and the function of a switch are two entirely different things. It just so happens that most routers are sold with a 4 or 5 port switch built in. A router that does not have a switch, and you add your own, should perform exactly the same as a router with a built in switch and no switch of your own.
William · December 2, 2002 - 22:20 EST #102
I use a Windows 2K platform. My wife has an OS 9 platform. We bought a Linksys BEFSR41 router. All I had to do in Windows was reboot after connecting the cables and it worked fine. However, I've tried everything I've read in every post above this one and nothing has allowed the Mac to connect to the internet.
Lee Bennett (ATPM Staff) · December 3, 2002 - 02:26 EST #103
William - let's get a little more information to troubleshoot.

  1. What type of internet connection is coming in?

  2. Did you configure your PC to obtain TCP information automatically, or did you manually enter TCP settings?

  3. Exactly what have you already attempted in trying to get the Mac online?

William · December 3, 2002 - 05:20 EST #104
We have cable broadband. The PC uses automatic TCP and works without the router or alone on the router. The Mac uses automatic TCP and works without the router, but not through the router. Literally, I've tried the same cures posted in every previous troubleshooting item above.
William · December 4, 2002 - 10:32 EST #105
Problem solved! My wife's Mac had a built-in ethernet card as well as a slotted ethernet card. I'll blame her for not telling me that to begin with. Thanks to the staff for motivating me to look deeper into the problem.

Also, there is a very good Macworld article written specifically for Linksys router setup with a Mac.

Thanks again.
Bob · December 4, 2002 - 23:05 EST #106
I have a G4 Quicksilver running OS 9.2 and an iMac G4 running Jaguar/10.2 (both Macs in the same room). How do I hook these up to file share, share the cable modem, and share my ethernet laser printer? I have a Netgear Ethernet Hub and an Asante FR004C Router. Can I just plug the printer into the router too and both Macs will see it, or does the hub come into play somewhere along the line? What's the proper "diagram" for setup of all this? Thanks!
Lee Bennett (ATPM Staff) · December 5, 2002 - 00:10 EST #107
Bob - many routers do not pass along AppleTalk, so you wouldn't be able to use share your printer, but some routers will pass it on. Try it, and if your Macs see the printer, then you wouldn't need the hub. Otherwise, what you should be able to do instead is connect both your Macs and the printer into the hub, and the connect the hub to one of the router's LAN ports. The router won't care if all the computers are coming in to just one port via the hub. Once you have either of these configurations going, you should be able to turn on file sharing on one machine and connect with the other.
Daks · December 6, 2002 - 12:38 EST #108
Can you tell me what connections I'd need to set up a three-tier client system architecture for a legal music downloading site? I just need to know what connections I'd need to connect the web server and catalog database.
Mike P. · January 11, 2003 - 04:05 EST #109
I am trying to daisy chain a SMC 7004AWBR to Netgear RT314 (I need the printers on the network at various locations). It seems that NAT on the SMC won't let Netgear see any devices attached there on SMC, and thus no file sharing or printer sharing between the two routers. Is NAT the right problem diagnosis? In that case, can NAT be disabled on SMC? How? Thanks.
Evan Trent (ATPM Staff) · January 12, 2003 - 10:32 EST #110
Mike - you are correct about NAT being the problem.

Try to think of each router (with NAT enabled) as being visible to everything that is not inside of its domain as only one entity, with one IP address. So, in other words, the clients behind your Netgear cannot see the clients behind your SMC, or vice versa. All the clients see in either case is a single client (the other router) with one IP address. Everything else is hidden behind the firewall. In order to access the clients behind the other router, you would have to enable port mapping and play around with using specific ports to accomplish specific tasks, mapping specific ports to specific clients. This is a major pain in the neck for a LAN because there is typically such a wide variety of data exchange that spans so many ports, and often it is impractical to limit a specific type of data exchange to a single client (for example - all FTP requests go to a specific computer behind the SMC).

NAT and firewalls are useful for keeping inbound traffic under control for the 'net at large, but it is only serving to confuse your internal network configuration. When you have more than one router on the net and you are daisy chaining them, in most cases you should really only enable NAT on the topmost router (the one connected to your access point, whether that be a DSL modem, cable modem, T1, etc.) Every other router should really act more like a bridge than a router, in that it will bridge another arm, or LAN, onto your your WAN. To do this turn off NAT, and the router will act as a bridge and not a full router. What you are trying to accomplish is segregation of printers and clients, keeping things in tidy little zones. But you still want each client and printer to be able to talk to one another, so you really aren't interested in controlling the flow of data so much, but other routers are more or less organizational tools. This is why NAT and multiple firewalls are not appropriate. The topmost router should have them turned on to protect you from outside intruders (and also to enable you to access the 'net from all those clients and printers without paying for that many IP addresses from your ISP, or taking up such a big block of precious public addresses).

Of course there are exceptions to the guidelines I've discussed, particularly on very large networks or in cases where you really do want to prevent intra-client data exchange from different LANs on your WAN. But in general, for most small networks you only need/want one router and a series of bridges and not multiple full blown routers.
Lee Bennett (ATPM Staff) · January 12, 2003 - 12:19 EST #111
Mike - by way of just a short elaboration of something Evan said, some (most?) routers have a setting that should help your scenario. I can't tell you exactly where this setting is on either SMC or Netgear products, but on my Linksys, in the Dynamic Routing tab in the Advanced section is a toggle to choose either Gateway mode or Router mode. The help paragraph says:

"Gateway mode should be used if your Linksys router is hosting your network's connection to the Internet. Router mode should be selected if the router exists on a network with other routers, including a seperate network gateway that handles the Internet connection."
Melissa · January 12, 2003 - 15:43 EST #112
First, thanks for all of the info--very helpful. I have one problem that isn't addressed in any of the comments above. I have a G3 beige desktop running OS 8.6 as well as an old 7200 running OS 8.5. I have an HP Laserjet 5000N that was hooked up to my G3 with a crossover cable until I got a DSL line that took the ethernet port. I connected the Laserjet with a serial cable to the printer port, but performance was too slow in the graphics-heavy work I do. So, what I'm doing is physically unplugging the modem when I need to print
to access the ethernet port. (Desktop unit...big hassle.)

What I want to do:

Priority #1: I want to be able to use both the DSL modem and the ethernet printer at the same time.

Would be nice: I would love to network the old 7200 so my son could go online with the DSL line.

I was told by a salesman at Microcenter that I could just purchase a DLink router (604) for both of these things. I hooked it up, could access the internet, but could NOT access my printer. Their tech support simply told me I could "access their website" to see how to hook up the printer, but I couldn't find info, got frustrated, and returned everything. Could you tell me in simple Mac language if a router will work and HOW to do this? They mentioned assigning an IP to the printer? Is there a Mac-friendly router maker? HELP!
Chris Lawson (ATPM Staff) · January 12, 2003 - 16:23 EST #113
A router will work just fine, and if you want one that passes AppleTalk packets (which will avoid pure TCP/IP, though that's faster than AppleTalk), check out this link.

Look at the bottom of the page, or near there. The ones that pass AppleTalk packets are the ones you want to look for, though you don't necessarily need a wireless-capable one. Any of those routers should be fine.

Janak · January 16, 2003 - 00:07 EST #114
Thanks, Lee, for the suggestion to check the Linksys router's dynamic routing setting. I came across this site as I, too, was having strange problems with my Outlook. Some mails would go through while others wouldn't. The router, by default, was in the "Gateway" mode. When I changed it to "Router" mode (which made more sense because my router is probably talking to another router at my ISP), the Outlook e-mail problem seems to have gone away. I may be associating the two events incorrectly, but it seems to work for my setup.
Mike · January 23, 2003 - 11:13 EST #115
HELP!!! I have a setup like you show, a cable modem, router, hub, and then 3 computers. Here is my problem: my iBook works anywhere I connect it. However, my 6400 only works when directly connected to the router. It will not work through the hub. My friend who set me up said that the cable from the router to the hub needs to be a crossover cable. Is this true? If so, why would my iBook work but not my 6400. I'm tempted to redo all my cables to the standard pattern. Thanks.
Lee Bennett (ATPM Staff) · January 23, 2003 - 15:43 EST #116
Mike - your friend is wrong. You would not use a crossover cable to connect between the hub and the router.

Please clarify that I understand your configuration: you have a cable modem with its ethernet cable going to your router's WAN port, and then you have the hub connected via ethernet from one of the router's numbered ports to the WAN (or uplink) port of the hub. Is this correct?
Robin · February 3, 2003 - 21:15 EST #117
I have a slightly different problem from the discussion thus far, but no less frustrating!

I have a Linksys BEFSR41 ver.2 connecting from a DSL modem and to a PowerMac 7500 with ethernet cables. Also connected to the router is a Linksys WAP11 ver.2.2 which connects a PC wirelessly using a WUSB11 ver.2.6. Both have great access to the internet. My problem is that I want to connect my new eMac, with an AirPort card, to the system wirelessly. I haven't been able to get access to the internet. Can you help me figure out the problem?

I've tried DHCP automatically and manually (; subnet; router; and DNS server from my DSL), but no luck.

The eMac finds the Linksys network, but there is not enough strength. I then get a connection failure. Any suggestions would be appreciated.

Lee Bennett (ATPM Staff) · February 4, 2003 - 11:30 EST #118
Robin - where is the eMac in relation to the WAP11? It may just be that your eMac is too far away and/or the signal is trying to get through too many objects. Two or three walls are enough to almost totally diminish a wi-fi signal unless you put a good quality directional antenna on the transmitter. Also, if the transmitter and the computer are on different floors of a two-story home, the ceiling/floor alone is liable to eliminate the possibility of a strong enough signal.

Just as a test, try placing your eMac directly beside the WAP11 and see if it works. If so, then you'll have to do some testing as to how far you can move away and still use the signal. You can also investigate an antenna extension to improve the signal to where you want to place your eMac.
Robin · February 4, 2003 - 16:20 EST #119
Thanks. I'll try it. Actually, the eMac is right next door to the WAP. The PC is down the hall and is working fine.
Phillip · February 4, 2003 - 18:35 EST #120
HELP! I recently purchased a Linksys EtherFast Cable/DSL Router, model # BEFSR41. I have a B/W G3 and a PowerBook G4 running OS 9.2.2. My B/W G3 came with an ethernet cable which I've been using with my cable modem. After following the outline from the Linksys quick start manual, my B/W G3 was up and running. I picked up a Cat 5E ethernet line RJ 45 from Radio Shack the next day and tried to get my PowerBook connected to the internet. The lights for that connection, #3, on the Linksys would not light up with the new RJ 45 cable in. The cable looks different than the one that came with my B/W G3. It fits the same way but seems to have more colored wires in it. Can anyone help me?
Lee Bennett (ATPM Staff) · February 4, 2003 - 20:01 EST #121
Phillip - taking for granted that your network settings are the same, suppose you try removing the ethernet cable from the back of the G3 and plugging it into your PowerBook. If it works, then I'm going to guess one of two things. Either the cable is the wrong type or is bad (or, less likely, port 3 on the router is bad), or I wonder if you set up your local machines with static IP information. I once helped a person who decided to use fixed local IPs, but didn't know that each machine had to have a unique address. He thought he was following instructions properly when he put in the same local IP address for all three of his machines. The first one he got to connect online worked fine. The rest didn't since "another device" was using the requested IP.
Jesse A. · February 5, 2003 - 00:39 EST #122
Okay, I need some help with this network thing. I need step by step instructions on how to hook up a network at my house. My roomates have a Dell Pentium 4 running Windows XP. I have a G3 iBook running OS X 10.2. We went in on a Linksys BEFSR41 ver. 2 router together. We have a Toshiba PCX2200 cable modem and we use Road Runner/Time Warner cable. How do I take all of this and make it work together?
Lee Bennett (ATPM Staff) · February 5, 2003 - 00:59 EST #123
Jesse - the quickstart guide that came with the router should be all the steps you need, but here's essentially what you do:

  1. Connect your computers to the router with ethernet cables.

  2. Set up all your computers' network settings to obtain connection information automatically (via DHCP). The PCs will probably have to be restarted. The Mac will not.

  3. With any of the computers, point the web browser to

  4. Leave the username in the popup window blank and type in the default password 'admin.' You'll want to change this to something else later.

  5. Make sure the section for WAN IP Address is set to obtain IP address automatically and then set the Login section to disable (RoadRunner doesn't need it).

  6. Click the Apply button at the bottom, follow back to the setup screen, then click the DHCP tab at the top.

  7. Confirm that DHCP is enabled. If not, enable it, and click Apply again.

  8. Fire up the cable modem, connect it to the router's WAN port with the ethernet cable that came with the modem, then after a minute or two (give time for the modem to initialize), tap the reset button on the router. This is roughly the equivalent of powering up a computer attached directly to the modem.

That should have you going.
Robert Kenmore · February 9, 2003 - 21:10 EST #124
I'm wondering if it's possible to connect a Windows XP machine and a Macintosh G3 to a Linksys router that is connected to a cable modem and transfer files between both machines. I am able to easily move files between two XP machines (desktop and laptop) through the router by going to network places : entire network : Microsoft Windows network : {workgroup name}. I can't seem to get either the Mac to see the PC or vice-versa. Thanks.
Robin · February 10, 2003 - 10:42 EST #125
I moved the eMac next to the WAP11 and I got a continuous 3-band strength connection, but it's still a bit slow. Linksys sells a WSB24 Wireless Signal Booster. Before I spend another $90, do you think this will solve my problem? Any other suggestions would be appreciated. Thanks.
Lee Bennett (ATPM Staff) · February 12, 2003 - 00:24 EST #126
Robert - it would be helpful to tell us what OS version you are using on your G3.

If it's OS 9 or before, it's just slightly more tricky, but not that bad. If your G3 is running OS X, however, it'll be a snap. And, if you're using OS X 10.2, you even have an additional choices for how you want to network...specifically SMB Windows file sharing. However, once in a while I have trouble with this method, so I just use FTP sharing, instead. It's built into OS X.

Please confirm your Mac OS version, and we'll outline steps for you.
Robert · February 14, 2003 - 11:06 EST #127
Lee - I'm on OS 9.2 but will probably be upgrading to OS X within the next few months. I downloaded an evaluation copy of DAVE to get what I needed done and it worked very well. I know I want to do this and would prefer to save $125, so if you don't mind helping me through OS 9.2 for the moment and then maybe again on OS X later, that would be great. But I can also wait and try you again after I have upgraded.

Lee Bennett (ATPM Staff) · February 14, 2003 - 14:32 EST #128
Robert - as I mentioned above, it just a little extra work to file share between a PC and a Mac without using a commercial utility like DAVE. What you need to do is simply set up FTP file sharing on either the Mac or the PC, and let the other computer connect to it. OS X has FTP file sharing built into the operating system. For OS 9 and earlier, though, you can download and install inexpensive (or sometimes free) FTP server software.

I may have to let someone else chime in with a recommendation. I used NetPresenz way back when it cost next to nothing. Now that it's a $75 utility, it isn't exactly cheap. You might want to do some VersionTracker searches for FTP server and FTP daemon to find one that appeals to you.

Since you only want to transfer between your Mac and PC, you don't have to worry about configuring your router to allow a connection from outside, but you could do that if you wanted, simply by forwarding service ports 20-21 to the local IP being used by the computer doing the FTP hosting, then people connect to your public IP address.

If you prefer to set up the FTP server on your PC instead, I know XP has a built-in FTP server, but it seemed to be a pain when I tried to set it up. You're better off setting up something like GuildFTPd which I actually use at work. It's a pretty nice daemon.

Once your FTP server is set up, you simply connect to it with an FTP client such as WS_FTP for windows or Transmit for Macintosh, connecting to the server machine's local IP address your router has assigned.

If you need more detailed steps, e-mail me directly and I'll dig deeper. ;-)
Mark Schlicher · February 17, 2003 - 11:12 EST #129
Regarding cross-platform file sharing between OS 9 and Windows behind a router/switch:

I'm attempting to so the same thing and have made progress but am running into a glitch.

First, the good news. If you only need to share files one way, Mac to PC, it appears that OS 9's built-in web sharing will do the job--no FTP server needed. You can use it to set up a shared folder on the Mac that can be accessed by anyone on the home network who types your Mac's IP address into their browser. You can use the Mac's file sharing extension to set permissions, etc.

Now, the glitch. This solution, like the one using FTP above, assumes a static private IP address for the Mac, and I understand that a static, private IP address is best to allow other users to easily connect without having to find out the current IP address of the server machine. But most setup instructions for router/hubs specify DHCP.

I tried to use the instructions in an earlier message to set up my computers (1 Mac, 3 PCs) for static IP, but the router (Linksys) got confused. I left DHCP on for the WAN connection, turned it off for the internal DHCP server, and set the computers up manually with unique static addresses. (I did leave the DNS entries blank, however. Could this have caused the problems?)

The router apparently got confused and picked up a bogus IP address, the computers wouldn't talk to the router, and I had to reconfigure the computers and router and reset the router and cable modem to get back to sanity.

What am I missing here?
Lee Bennett (ATPM Staff) · February 17, 2003 - 11:43 EST #130
Mark - it would probably be a good idea to fill in the DNS entries with the addresses your ISP instructs you to use, but I don't think that's causing your problem.

When you set up each local machine with static information instead of obtaining it via DHCP, first make sure you are assigning IPs that are within the range the router is allowing. Some routers default to only using *.*.*.100 and above. Also remember that *.*.*.1 and *.*.*.255 are reserved. The .1 address is the router/gateway address, and should be entered in your network settings as such. Also, check that the computer network settings is using the subnet mask defined in the router…not the one your ISP may have indicated. The subnet mask is usually, but can vary.

What I've seen cause people to trip up is mixing up the settings for the router vs. their ISP. When using a router, with the exception of the ISP-designated DNS addresses, your computer no longer uses any information from the ISP. Let your router get all that via DHCP. Make certain your computer network settings correspond to how the router is configured—not as though it's attached directly to your broadband modem.
Quyen · February 18, 2003 - 13:01 EST #131
I have a SMC Barricade router and everything inside the home network works fine and dandy. There are 3 computers running through the router. I'm also able to use the remote desktop on each machine to access each other. But when I use an outside machine (i.e. at work), I'm not able to get a connection going. I'm not sure what settings I need to put in the SMC router admin tool area. Also, for your information, I used one of my co-worker's computer who is able to access his computer from his home using Windows XP remote desktop and it works for him, but not for my computer. What do I need to get it working?

Lee Bennett (ATPM Staff) · February 18, 2003 - 23:51 EST #132
Quyen - according to this AppleCare Knowledge Base document, you need to go to the router page were you define service ports to be forwarded, and point port 3283 to the local IP of the machine you want to access from outside your home network.
Dave · February 25, 2003 - 14:43 EST #133
I'm attempting to connect a Mac to a Linksys router and ultimately to DSL modem. I am having a problem accessing the router via: I can physically bypass the router to get to the internet via DSL modem, but as soon as I connect the router, I can't. I can't even get to the router set-up URL: Any suggestions? I have OS 9.2 and have set up TCP to use DHCP. Thanks in advance for any tips!

Jay Kim · March 8, 2003 - 17:27 EST #134
I have Verizon DSL and bought Linksys BEFSR41 router. I have 4 different rooms and decided to use 50-foot ethernet cables for it. When I plugged in my PC, it didn't work until I changed my Network Card speed to 10Half. In my room, which also has a 50-foot cable, my laptop did not work because it's in automatic mode. However, once I use short cable and plugged it right into the router, it works fine. When I go back to my room, I changed my laptop's ethernet card speed to 10Half and it was working fine. However, I cannot do that with my G3 nor PS2, so I cannot connect them both to the internet unless I bring them by the router and use a 12-foot cable. Why is the cable length making this much difference? Is it a setting in my router?
Lee Bennett (ATPM Staff) · March 8, 2003 - 17:52 EST #135
Jay - are the 50-foot cables Cat-5? Lower quality cables at that length might be problematic.
Jay Kim · March 9, 2003 - 12:19 EST #136
They are Cat-5 cables. I made them myself and tested it using cable tester. It works fine if I plug the cable directly to the modem but once the router comes into the picture, these problems occur. I know that at least 100 feet should be fine so I am bit confused. Is my router bad?
Jay Kim · March 13, 2003 - 02:01 EST #137
Okay, I figured out the problem and put a solution in it which may satisfy the PS2 and Mac users who have a long cat-5 cable (20+ feet) running from the main router point to their rooms. If the cable is longer than 20 feet, the auto-sensing capability by Mac and PS2 ethernet card VS. auto-sensing router/switch/hub creates problem where the length causes it to miss their "auto-sensing." Since it cannot distinguish the speed, it considers it "not connected". It takes too long for it to detect. PCs can work in this environment because you can set the NIC card speed and mode to 10/half and not "auto" mode with the 20+ foot cables. In order to resolve this problem, the easy way is to get a switch or hub and put it in front of the long cable so that the Mac or PS2 can "auto-sense" the network speed properly. I believe OS X can now change the NIC speed, but not PS2.

It's $35 solution, but it resolves the issue on both PS2 AND Mac, which is nice. ;-)
John · April 3, 2003 - 18:19 EST #138
I have a Linksys BEFSR41 that I am having trouble with. I connected all the cabels then tried to connect to the configure page. Internet Explorer said it failed to connect to the site, the " configure site." I had to reconnect the cable modem back directly to the iMac to get the internet going.

I am sure I connected all the cables right--WAN port to the cable modem, port 1 connected to the iMac, and port two to the PS2. Please help me out with not being able to reach the configure page when the router is connected. I am getting frustrated not being able to find any thing about the problem online.
Lee Bennett (ATPM Staff) · April 3, 2003 - 22:36 EST #139
John - yes, it does seem as though you have the cables connected right. For good measure, did you use the cable that was provided with your cable modem to connect it to the router's WAN port? That is sometimes important, though it shouldn't affect your ability to access the router's configuration page. It would only prevent you from accessing the internet.

When you type in Internet Explorer's address bar, does it immediately tell you it failed to connect to the site or do you get the name/password prompt? If you don't get the prompt, how much time passes before you get the failure message. If you do get the box, are you leaving the username blank and typing Linksys' default password, admin, before clicking OK?
John · April 4, 2003 - 01:37 EST #140
Thank you for responding to my question. I had been connecting the Cat5 cable supplied by the router to hook up to the modem to the WAN port. I will try to connect the cable modem's Cat5 cable to the WAN port. When it says it fails to connect to the site, it usually waits for about 30 to 45 seconds.
Lee Bennett (ATPM Staff) · April 4, 2003 - 02:42 EST #141
If using the modem's ethernet cable doesn't solve the problem, check through this series of Linksys pages to ensure everything else is correct. I will alert other ATPM staff to your problem for their input.
John · April 4, 2003 - 09:01 EST #142
I switched the cables and got on to the configure page with no problem. I have DHCP, so I put it on the automatic setting, gave it a password, and restarted the computer, but I couldn't connect to the internet.
Lee Bennett (ATPM Staff) · April 4, 2003 - 18:33 EST #143
John - excellent. Now we know your LAN is working properly.

Go back into your configuration page and click the Status tab. On that screen, click the DHCP Release button. Now unplug your cable modem's power jack. Restarting your computer probably isn't necessary, but do it for good measure. When it boots back up, plug your cable modem's power back in. When it's finished the startup routine and the lights are behaving normally, you should then be able to access the internet.

What you're doing in this series of steps is telling your broadband provider to forget about the IP address lease your actual computer was using so that it'll give a new lease to the router.
Gabe · May 15, 2003 - 15:23 EST #144
I just bought a Titanium PowerBook running OS X and already had a beige desktop G3 running OS 8.6. The G3 is connected to SBC Yahoo DSL. I'm just trying to figure out the easiest way to give them both internet access. Is anyone familiar with SBC? I've heard it's a little tricky with them. This could very well just be a simple setup. It sure sounds like it, but I just wanted to make sure I'm doing the right thing before I get started. Any product or process suggestions would be very much appreciated. Thanks.
Margie · May 19, 2003 - 14:56 EST #145
I just got DSL through SBC and my Mac is hooked up and running no problem. Now I need to hook up a PC with Windows 98 and two HP printers on a network. I'm trying to figure out the best way to approach this. Any suggestions? Also SBC says that if you don't purchase their ethernet/networking equipment, it may not work. Is that just more BS?
I realize Linksys is probably the best, but I'm concerned that they don't offer Mac support! Thanks!
Lee Bennett (ATPM Staff) · May 19, 2003 - 22:37 EST #146
Margie - few of us here at ATPM are going to be able to help you much with Windows machines. If the Mac was able to utilize the router's connection, the PC should work, too. Just set up the Network control panel similarly.

As for the printers, ideally they'd have network cards and you'd use them via IP printing, but I highly doubt you have network-capable printers. Someone else will have to chime in about cross-platform printer sharing.
Eric · May 20, 2003 - 09:30 EST #147
I have a Linksys BESFR41 4-port router on a static IP. All the info is correct. It's worked for two years. All of a sudden, over the weekend, something happened. Monday morning came and there was no internet connection. All the link lights are lit and all three computers can access the router. My question is, could something have changed at our ISP to prevent our router from working properly? Thanks for any help.
Lee Bennett (ATPM Staff) · May 21, 2003 - 02:32 EST #148
Eric - the first thing to do is rule out whether or not the router is the problem. Take one of your computers and connect it directly to your incoming internet line without the router. Be sure to change your TCP information appropriately.

If you have no access, call your ISP, since you apparently have an outage or TCP information that changed without you knowing it.

If you do have access with just your computer, then the problem is definitely the router. First, try turning off the router's power, resetting your internet line (i.e. powering a cablemodem off and back on), and powering the router back up. If this doesn't solve the problem, make a note of all your important settings and try a factory reset (the instructions to do so should be in your user guide). Not just a regular reset, but the one that will clear everything to out-of-the-box condition.

One of these three procedures should get you back on your feet. If the internet line works without the router, and you can't get the router to work even after a hard reset, the only other guess I would have is that the router has somehow spazzed out for good.
Stuart Davison · May 29, 2003 - 13:57 EST #149
I have been reading the site (great content) for ideas on how to set up a mixed platform network over ethernet and share the ISDN router for all users (PC and Mac) to e-mail and browse the internet.

I have 6 Macs and 4 PCs to connect by ethernet to allow me to file share whole discs for both platforms and back them all up by AIT which is resident on one of the Macs. Can I can buy a set of Windows Retrospect clients for the PCs to add them to the AIT backup list? Then, if this sorts out the backing up, do I need some software to allow Macs to talk to PCs over the network for the file sharing (what software is the easiest to set up and offers the best price)? Both the PCs and the Macs are connected by 2 uplinked switches and have fast ethernet connections to the LAN.

That's the network stuff out of the way, but what do I do for sharing the internet for an ISDN connection? Currently, we have slow dialups for both Macs and PCs but, because of the lack of broadband in our area, we have set up a dedicated 128k ISDN connection. I was thinking of buying an ISDN router and putting it on one of the Macs and then using the ethernet to target it using TCP/IP and making the Mac the DHCP server so that the ISP thinks we are only ever one user. But I am now thinking of getting a PC and putting in an ISDN card or router and making the PC the internet DHCP server only because the cost of an ISDN card is so much cheaper than a router! Is it possible to share an ISDN connection across a mixed platform LAN using a BT Speedway card, or is it a router thing?

Lastly, my ISP is Demon and we curently pay a low rate each month to get a dial up and use both the POP3 and SMTP servers for this account to route e-mail. If I now connect using an ISDN line, would I have to upgrade my account to accommodate the new speed or do you think I will be able to send and receive e-mail using the same dial-up connection?

I know these are a lot of questions, but does anyone have any ideas? I have a meeting in the morning and need to take some answers to the table, so I'm desperate to know!!


Evan Trent (ATPM Staff) · May 29, 2003 - 21:02 EST #150
Stuart - I'll try to answer your questions one by one.

1) You are correct in that if you buy a bunch of Retrospect clients for Windows you should be able to use Retrospect on the Mac with the AIT drive to back up all the computers on the LAN. Retrospect will take care of the cross-platform issues.

2) If you want to share files among PCs and Macs, there are several choices. Under OS X, you can either enable Windows File Sharing, Apple File Sharing, and FTP file sharing. With these protocols enabled, you could access files on the Mac running OS X from a Mac (running OS X or OS 9) or PC. If none of your Macs are running OS X, you could either purchase PC MacLan which will enable AppleTalk connectivity on your PCs (and provide for printer sharing and a variety of other services) or you could run DAVE on your Macs, which will allow you to log on to PCs with Windows File Sharing turned on, via the Chooser. The folks who make DAVE apparently also make a product for the PC now that is similar to PC MacLan, but I have not used it and so cannot speak to whether it would be a good solution.

3) If you purchase an ISDN router, it should pretty much take care of everything for you. It will, in all likelihood, have a firewall which will protect all of the computers on your network from unauthorized incoming traffic, NAT (Network Address Translation) which will present only one public IP address to your ISP (hence giving the illusion that you are only accessing your ISDN line with one machine), and DHCP so that you can have your various PCs and Macs automatically configure themselves for network access. You should not need to run a software router or gateway on any of your computers. Just plug the router into the top level switch on your network and configure it according to the manual.

4) Assuming you will be staying with the same ISP, it is probable that you can continue to use the same SMTP server. It's not a 100% certainty, as they may have you tied into a different network via ISDN as opposed to dial-in but, oftentimes, the SMTP server will allow you to send mail so long as you are logged into one of the ISPs hosts, regardless of what kind of line you have, ISDN, dial-up, etc. I am sure if you ask your ISP, they can give you a solid answer about the SMTP server. As for POP, you can always access your POP box no matter how, or from where, you are accessing the Internet. Much like a web site, a POP server can be accessed by any computer on the Internet. In fact, you should not need to reconfigure your e-mail client at all to continue receiving your mail.

The only question that comes to my mind is why you are using ISDN? I can only assume that a faster line such as DSL or cable is not available in your area. Otherwise, ISDN is more trouble than it is worth and the pricepoint is not terribly competitive any more, either. I imagine you have already gone through all of the options and weighed them, but I thought I would simply throw my two cents in to make sure you are aware of the alternative technologies.

If you have any more questions, please do not hesitate to e-mail me directly.


Stuart Davison · May 30, 2003 - 03:42 EST #151

Thanks so much for clearing that up so quick. I'm just logging in quickly before I go out for the mentioned meeting and you seem to have covered everything or confirmed my suspicions. We have to use ISDN because of not being able to get broadband of any kind, but I have started a broadband "get switched on" campaign this month for my exchange here and it is starting to pick up pace, racing towards the trigger level needed to get the exchange enabled.

Once again, many thanks. I'll let you know if I have any problems but I think I'll truck off to have a look at DAVE to check out out simple it is. I tired downloading CrushFTP last night and, while it's a good solution, it is FTP and some Mac users just want to use the Chooser because that's their limit! Arrgh! Politics! Don't you love it!?


Slick Willy · May 31, 2003 - 09:27 EST #152
Hello. I have a 12" PowerBook and a Cube, both running OS X 10.2.6 and using DSL. I recently bought a used Allnet 8050 router from eBay. It came without a manual. The Allnet web site does not provide any support for this router and their tech. dept. has not returned my e-mails. One machine at a time connects to the Internet fine. I would like to enter the Internet with both machines at the same time. Could anyone give assistance? Thanks.
Mike S. · June 20, 2003 - 10:04 EST #153
I need some help. I have been running a server (on an old Mac) with great success. I was running a DSL modem, hooked to a hub or to a switch. It worked well. I added a Wi-Fi equipped router. My computers all work well with the new toy. However, I am unable to access my server from the WAN (from the internet). Access from the LAN is OK. What follows is sort of an outline. DL-614 settings 6-19-03 LAN-RELATED EQUIPMENT IN MY HOME: DSL MODEM: Speedstream 5667 DSL modem/single port router. DMZ allowed to server; Server IP is, port 10700 NEW ROUTER: D-Link DL-614+ router. Virtual server is allowing access to server; Server IP is, port 10700. DMZ is allowed to server's IP; Server IP is Firewall is allowed ; Server IP is, port 10700 THE OLD SWITCH: Linksys 5-port switch was in service before I added the DL-614+ Wi-Fi router. This unit allowed full access to the server at IP, port 10700. The switch (and previously a simple hub) worked well. INDICATIONS AND NOTES: When I added the DL-614+ router, users no longer had access to the server from the WAN. Access to the server is is OK from the LAN, but, only from the LAN. All other actions through the DL-614+ router are OK. All computers can access the internet with ease. (Even the server Mac, the PPC 7500, can upload and access the internet.) COMPUTER EQUIPMENT IN MY HOME: iMac, G4 Mac, PPC Mac 7500. The PPC 7500 Mac is the server. Server program is KDX Server; Port 10700 is needed to be in the clear. The PPC 7500 Mac also serves as the webcam server; The 7500 uploads images and HTML to a remote host. FTP of the images works well. The 7500 is in the DMZ. My hookups:
=====           (DL-614+)
 DSL          ==============      (Misc. Macs)
MODEM -> WAN port-LAN port 1 <-> [  G4 Mac   ] IP=
=====             LAN port 2 <-> [   iMac    ] IP=
Modem IP=         LAN port 3 <-> [7500 Server] IP=   LAN port 4 <-> [Shop switch] IP=192.168.0.??
            614 IP=
What do I need to do in order to allow my server (the Mac 7500) to be seen from the internet? If I disconnect the "Shop switch" on port 4, I see no difference. In the past, I had great success when I used a SWITCH in place of the D-Link DL-614+ wireless Wi-Fi / 4-port router. I expanded to the DL-614 as I needed Wi-Fi service. If needed, I can offer four screen shots (from 77 to 148K) to clarify the settings in my DL-614+ router. I have read (and printed a lot, also) of the information on your web site. However, I see no hint as to how this particular situation should be handled Thank you! -Mike-
Evan Trent (ATPM Staff) · June 20, 2003 - 10:23 EST #154
It sounds as if you have things configured properly although I cannot be 100% sure. It would be useful to see the pictures.

When you attempt to access the server from outside your LAN, you need to punch in the public IP or the IP address that your router is assigned by the DSL modem. The easiest way to determine this is to go to from any computer behind the router and you will see your public IP. If, when punching that number into a client outside the LAN, you still cannot access the server, let me know and we will pursue configuration issues with the router.
Libby Tart · August 25, 2003 - 15:16 EST #155
Help! I desperately need an internet connection on my new iMac computer, but I am having horrific problems trying to figure out what is compatible and what is not with routers.

I live in a basement of a friend's house. He has a home office upstairs with a Dell laptop and an MSN DSL connection. I purchased my iMac (with OS X 10.2) in June with the intention that I could dial up downstairs and use my computer without burdening him. However:

1) My dial up connection doesn't even exist downstairs. I have been on the phone with my local ISP and they have tried helping as much as possible, but are pretty dumbfounded.

2) I took my new computer back to the Apple store to see if the modem was the issue. It is not. They got a perfect connection.

3) My roommate called up MSN (I'm guessing he didn't provide all of the details on the issue, PC vs. Mac connection, etc.) and they told him to use a wireless network to connect my computer to his DSL connection.

4) I have called a couple of companies to see if I could purchase a wireless router from them and have it be compatible and they cannot guarantee the connection would even be that clear because of the location of my computer vs. his computer (a floor and a small hallway separate our two computers). One also said I would need a wireless bridge to connect my computer and they were not selling them until 4-6 weeks from now.

I confess I am not a very computer-savvy person, especially since I was a former PC user and converted to Mac recently. However, I am a graduate student and a full-time worker and really need an internet connection for my computer! I am almost at my wits' end and think that I'm better off getting a separate DSL connection for the basement or getting the phone company to come in and add another phone line into the basement. Can you help me? It would be especially helpful if you could provide me with a fast solution.

Many thanks!
Evan Trent (ATPM Staff) · August 26, 2003 - 01:17 EST #156
I am inclined to concur with the folks at MSN regarding the wireless router suggestion. It makes the most sense to me, as you will enjoy a faster connection to the Internet and will not tie up a phone line or have to worry about dialing in, etc. Paying for a second DSL line does not make a whole lot of sense to me unless both you and your roommate really want the full bandwidth provided by a single DSL line. Otherwise, why pay double? Your savings over a few months will pay for the equipment required to share the connection.

Sharing a DSL connection over a wireless LAN is pretty straightforward. Your best bet would probably be to simply buy the AirPort Extreme Base Station because it will make setup easy. Plug the PC laptop into the LAN port on the Base Station using a standard Ethernet patch cable, plug the DSL modem into the WAN port on the Base Station using a standard Ethernet patch cable, and presto, you are ready to go.

Depending on which iMac model you purchased, and how you configured it (if you purchased it via the Apple Store), you may have an AirPort card pre-installed or you may need to buy one and install it.

That's about all there is to it. Setting up the Base Station for DSL access is pretty easy. Most of the time, you need to enable PPPoE (PPP over Ethernet) on the Base Station, punch in the user name and password, and set AirPort to distribute IP addresses using NAT and DHCP, then set both the PC and Mac to "Automatic" or "DHCP" configuration. That ought to do the trick. In some cases, with certain ISPs, it is a little more involved, but never terribly complex.

If you are going to be pretty far away from your roommate (like several floors, or more than 50 ft.) you may need to buy an external antenna for the Base Station and also purchase the version with an external antenna port.

You can also look into a slightly less expensive wireless router such as the Linksys WRT54G which has the benefit of a four-port switch built in, as well as a some more sophisticated features for advanced configuration. In general, it is a better value than the Apple Base Station, however it requires configuration via the web. Also, updating the firmware, for example, is not nearly as user-friendly as with the Apple solution. Given that you describe yourself as "not a very computer-savvy person" I would probably encourage the Apple solution just because it makes life easier in many respects, but if you are looking to save a few bucks (the Linksys is typically sold for around $115) and don't mind a bit less pampering, the Linksys will certainly do the trick.
Wee Darnhunch · September 2, 2003 - 15:25 EST #157
Thanks again, ATPM people. Informative and just the ticket.

WD, Scotland
Dimitris Cha · October 12, 2003 - 17:25 EST #158
Hi there. I bought a router today, but a I have a problem. After a couple of minutes, connecting the router into my Mac and my girlfriend's PC, the internet connection was lost.

Any thoughts?
Lee Bennett (ATPM Staff) · October 13, 2003 - 00:02 EST #159
Dimitris - no thoughts without more information. Please elaborate. Does the connection come and go, or is it permanently gone? What type of internet service are you using? Does it work on just one of the computers if you bypass the router and connect the computer directly?
J. Stewart · October 21, 2003 - 10:25 EST #160
I need advice on hooking up my PS2 through my iBook. My PS2 online works fine at the office where I plug an ethernet cable into its network adapter. The ethernet cable leads to a switch and on to a router and over wireless to the head-end satellite equipment. I have an external antenna at my home to use the office network with my iBook (old blueberry) and I can access the internet. I wanted to connect the PS2 to the iBook via its ethernet port and go through it to get my PS2 online at home. Do I really need a hub, router, or switch between the PS2 and the iBook? Is this even at all possible? I have been studying and configuring for at least a month with no noticeable success. I would greatly appreciate some assistance if you have suggestions. Thanks.

Lee Bennett (ATPM Staff) · October 28, 2003 - 23:39 EST #161
Jim - I'm taking a fair bit of a guess that's based on my networking experiences--a router or switch is probably going to be what you need. I'm not really familiar with internet connection sharing but if it's properly enabled on the iBook (easier in OS X than OS 9, if it's even possible at all in OS 9), you should be able to plug your PS2 into it. Using an external network device, though, is probably better. Routers are the best, but if I'm understanding you correctly that you have a connection to your office that is just as if you were actually in your office, the router's functions are already being provided for you and just a switched hub will suffice. It basically comes down to whether your connection will hand you more than one IP address. Many ISPs won't, which is why you'd need a take the ISP's one IP given to you, and then hand you any number of local IPs for all your devices.
Dan · December 5, 2003 - 11:05 EST #162
Okay, here is a puzzler for you...

I've had a network setup similar to what you describe with a couple twists. The network has been flawless for a couple years - until yesterday!

This is how it was previously connected: IDSL Modem connects to WAN port on router(1) in my office. My iMac and a laserprinter connect to the regular ports on router(1). IDSL modem is set to 'HUB' (other setting is PC). Router(1) has two ports for an 'uplink' connection, another ethernet cable runs from the second WAN port on router(1) to another ethernet hub...router(2). Router(2) has a couple computers and a printer plugged in via the regular ethernet ports and finally there is an Airport connected which serves a roaming computer in the workshop area.

The challenge is that before all the computers could 'see' each other on the network and they could also all access the internet. Now, suddenly, they don't work. I have managed to get my iMac to connect to the internet and to 'see' the other computers ....but the other computers cannot connect to the internet BUT they can 'see' me and my printer. If I switch the setting to 'PC' on the modem then all the other computers can connect to the internet but I can't. We can all see each others computers and printers on the local network however no matter the modem setting or where it is plugged in.

This is really strange and driving me nuts! We had a power outage, but none of the computers were on at the time and the hubs/modem are plugged into power strips. Any thoughts from anyone???
Julie Bonner · January 26, 2004 - 22:21 EST #163
I am struggling with a G3 Powerbook. I have a Linksys WRT54G connected to a Roadrunner cable internet connection. I have a PC laptop with a wireless card that picks up the signal with no problems. I have two Mac laptops connected to the router via ethernet cables. One of the Mac laptops, operating on OS X 10.2.1 connects just fine. Its TCP/IP is set to Ethernet and DHCP. The other laptop, an older G3 operating on OS 9, with its TCP/IP set to Ethernet and DHCP, will not open any web pages. I connected directly to the modem via the same ethernet cable with the same preferences in TCP/IP and it connected just fine. Do I have to set the TCP/IP manually to get it to work? Do I have to change the router as well?
Mary E Tyler (ATPM Staff) · January 27, 2004 - 06:21 EST #164
You may want to try pinging the machine on your network and making sure that the router can "see" it. You can either use the Network Utility in /Applications/Utilities, or you can use ping from Terminal. Look in the TCP/IP prefs of the OS 9 machine and find out what IP it is using locally and enter that in the ping (10 pings is usually sufficient). Can you see it? Now, if you have a ping utility (and if not, load one) on the OS 9 maching, try pinging the router, the other machines on the network, and then a few outside. Take note of the result. That's just troubleshooting, but it may make the problem more clear once you know what the network can see and not see. It may bring you to your own solution once you have a clearer picture of exactly what is happening.

You might also try a cabling change, possibly you have cross-over cable confusion. I dimly remember from my dark days that one sort of connection to the airport needed a cross-over cable. I forget if it was the airport/computer direct or the computer/router. Sometimg tells me it was the former, which means that maybe you are confusing the router by using a cross-over cable. OS X accounts for things like that. OS 9 doesn't. Sorry that's so dim, it's been 3 years and a baby since then. When in doubt, switch the cable. Try one from the other computer that works (though it is OS X and would not have problems with a crossover cable), or buy a cheap cat 5 at the store and test.

Evan Trent (ATPM Staff) · January 28, 2004 - 00:01 EST #165
One thing you might want to check is the Name Server Address settings for the OS 9 machine. Under OS 9 sometimes it was necessary to manually key in the addresses rather than letting DHCP do it for you. Under OS X this doesn't seem to matter. In order to get the TCP Control Panel to allow you to manually enter addresses you will have to engage the "Advanced" User Mode. Then go to the web config page for your router and copy/paste the addresses listed for Name Servers under the "Status" or "WAN" page. That may very well do the trick.
Julie Bonner · January 28, 2004 - 01:55 EST #166
I can't quite tell what kind of cable I have. I am assuming that they are all regular CAT-5. I have tried connecting the pc, the g4 and the g3 to the router and to the modem all with the same cable. The PC uses the cable fine, the G4 is fine also. No luck with G3. The cable has "CAT 5" etched on it. Should I hunt down a crossover cable? II deactivated the DHCP. I followed Evans advice and found the name servers and typed those in. When I gave it an IP address manually that was currently in use it came back with an error right away telling me that address was currently in use. When I put in what should be a valid address, it took much longer thnan before but was still eventually unable to open a page. Any other suggestions? This challenge is starting to get to me.
Julie Bonner · January 28, 2004 - 03:53 EST #167
I checked the cables and they all appear to be regular CAT 5 cables. All 3 laptops are set up for DHCP. When I use the cables to connect to the router, the PC and G4 connect fine, the G3 gets a bad IP address and will not connect. When I manually enter an IP already in use, the G3 immediately gives an error that the IP address is already in use. When I enter an IP address that should work fine, it hangs for a couple seconds and then I get an error that it can't find the page. When I enter the additional name servers as Evan mentioned, it takes considerably longer, but eventually it won't open a page--sometimes I even get a time out message, which is new. Don't suppose you have any other suggestions?
Jeff · January 29, 2004 - 16:05 EST #168
I have a Linksys BEFSR11 router and was wondering if there was any reason why I would want to change the LAN IP address of my router (from to something else). The web configuration page allows for it, but everything I've read says to leave it alone. Why? (Same goes for the Subnet mask).
Lee Bennett (ATPM Staff) · January 29, 2004 - 16:48 EST #169
Jeff - the short answer is: you're probably best off just leaving it be.

The long answer is: there are a number of reasons one might want to use different numbers for the settings you mentioned, but the most prevalent reason might be for when you're adding the router to a group of other routers that may have been configured to use a different set of information. This way, you could set the Linksys router to match. This reason would not apply in any way if you're simply setting up a single router to use at home.

Personally, I change the IP range on mine (I still start it with 192.* and end with *.1, but change the middle two digits), but I do it because I have a wireless router, I've turned off DHCP, and having an atypical IP range makes it harder for people to "guess" at what TCP settings to use if they tried to "borrow" my bandwidth, and this is assuming they've even gotten past the WEP encryption. In addition, I used numbers that are easier for me to remember than 192.168.1.*. So, if you needed to be able to recall an IP address for a machine, you might benefit from changing your IP range to something like (thus making all your attached computers have IP addresses of 192.192.192.*) or whatever other range you might remember easier. I've read where someone used their birth month and day for the second and third portion of the IP range.
Jerome Knox · February 7, 2004 - 20:02 EST #170
How do you turn an uplink port back into a normal port? I tried everything but I'm still not able to use port 1.
Evan Trent (ATPM Staff) · February 8, 2004 - 05:14 EST #171
There are three likely possibilities:

1) Your router has a toggle switch that will let you change the uplink port into a standard port.

2) The uplink port is next to a numbered port, and only one, but not both, of these ports can be used at any given time.

3) Neither - the uplink port is a fixed, dedicated uplink port that cannot be toggled, and is not linked to a neighboring port.

In the case of #3, use a crossover cable, instead of a patch cable, and this will essentially turn the uplink port into a standard port.
Craig Burgess · February 10, 2004 - 11:51 EST #172
I've got a G-4 iMac running Panther that that connects to the internet via a Broadmax DSL modem and an Earthlink account. I also have an HP 880C printer that currently connects to the Mac via USB. I've just bought a PC running WinXP, and I want to share internet access and printer access between the two computers. Both are ethernet capable, but not wireless. I'm looking for the simplest way I can do this. I bought a Linksys cable/dsl router and 4-port switch (BEFSR41) and I've managed to get it to allow internet access with the two computers (although the day after I set that up successfully, internet access mysteriously vanished), but I can't seem to fathom how to get each computer to use the printer.

Is there a better way to do this? Any ideas what might be wrong about the printer? Am I better off trying to connect it to one computer vs the other, or should I get a different router/switch that has a printer port?

I appreciate all the help you guys provide. I felt lost until I found your site.
Sean Kelley · February 15, 2004 - 22:53 EST #173
I have run into a small problem. I have an AirPort Extreme with two PowerBooks connected. I also have a PS2 with a Linksys game adapter for online gaming. The problem is that I cannot use my mic for the PS2 online gaming. It just doesn't work. It's especially aggravating for games like Socom II. I am not using the AirPort firewall, so that should not be an issue. My understanding is that I have to set up a DMZ to get my mic working. Is this true and, if so, how do I do that? I appreciate any help you can give me.
anonymous · February 26, 2004 - 19:01 EST #174
I have purchased a Linksys BEFSX41 and have it working with access to the internet and email using a cable modem. However, I have not been able to get the firewall to block all the incoming traffic using the 'Block Incoming Traffic' selection on the Firewall web page. Some traffic does get blocked but most of it still gets through the firewall. The traffic that gets through the firewall does not seem to be dependent on the day/time set on the Firewall page. I have the following settings:
Advanced Firewall Protection enabled
Block Incoming Traffic set for all 7 days of the week.
No VPN set up.
Using DHCP.
No filters or port forwarding set.
DMZ port disabled.
DDNS disabled.

Firmware version 1.44.3, Dec 24 2002. I haven't upgraded the firmware yet as I'm saving that as a last resort.

Can you give me any ideas on what else I can do to stop traffic from getting through the firewall?

Lynn · February 29, 2004 - 22:53 EST #175
We just bought a Linksys BEFSR41 so our G3 and G5 could share Road Runner, but have been unable to configure the router. When I try to connect to the address from the manual, I get a message that the connection is refused.
Lee Bennett (ATPM Staff) · February 29, 2004 - 23:02 EST #176
Lynn - exactly what address are you entering into your web browser? For what it's worth, the Linksys routers will pretty much work with absolutely no configuration for many broadband services, and Road Runner is one of them.

Make sure you use the ethernet cable that came with your cable modem to connect the modem to the WAN port on the router, then make sure each computer is connected with a standard ethernet cable to one of the numbered LAN ports. Last, set your network preferences to obtain information automatically (via DHCP) and, for good measure, reset (power off and on) both the router and the modem. When they're both back on and initialized, you should have internet access on all attached computers. To check the configuration screens, you just enter in your web browser.
Lynn · March 1, 2004 - 19:43 EST #177
I put in the address We have tried all of the things you suggest, but we still can't get access to the internet or the router configuration screen.
Evan Trent (ATPM Staff) · March 1, 2004 - 23:42 EST #178
On the Linksys you should see three rows of lights for each LAN port "Link/Act", "Full/Col" and "100". Given that you have a G4 and a G5, all three lights should either be on steady, or flickering, for both ports that these two machines are plugged into on the router.

The "Link/Act" light tells us whether or not the connection between the client and the router is good on a particular port. If that light is off entirely on the port the G4 is plugged into, for example, then there is either something wrong with the Ethernet cable, or the G4 is not properly configured and consequently it is not connecting via Ethernet.

Once I have a sense of the readout on the Linksys I can better diagnose the problem.
Bela Hammer · March 7, 2004 - 10:40 EST #179
Hello All, I need your expert opinion/advise. Would like to share an RCA cable modem between WIn98 and iMacG4 located in adjacent rooms in the house. After reading up on different possible routers, I settled (in my mind) on three. Asante FR1004, Linksys BEFRSR41 and SMC 7004ABR. Most probably any of these would do the job. As per your experience which one is the best choice in terms of 1.reliability/quality, 2.ease of set-up, 3.speed. Thanks in advance
Joseph Grasso · March 25, 2004 - 19:54 EST #180
I have a wireless SMC router with 4 ports and want to add another SMC router (not wireless) I already have to enable 6 total computers. How can I do this? I cannot find out how to in the manual although it states I can have over 200 computers connected. I need help fast!
Thanks alot.
Lee Bennett (ATPM Staff) · March 25, 2004 - 20:26 EST #181
Joseph - while an additional router can be made to work, you do not need to spend the money on one. You can simply buy switched hubs (a.k.a. switches). The cheapest ones will generally have four additional ports on them (but, of course, use one of the four ports on your router), but can come with many more ports if you're willing to spend the money. If you only need to hook up six computers, a very inexpensive four-port switch should do the job.

Simply connect your internet line to the router as you normally would, and connect the switch's uplink port to one of the numbered LAN ports. You then have the ability to connect three computers to the remaining router ports and four computers to the switch's ports.

The manual is correct that you can have 200+ computers on your network, even though it only provides four LAN ports. Keep in mind that wireless connections (which don't use any ports) count as part of these 200 machines. To connect that many by ethernet, you have to either place switched hubs on all your router's LAN ports, or get one large one for one of the LAN ports. Theoretically, you could also daisy chain a lot of switches all from one of the router's LAN ports, but I can't speak as to the potential for problems if you have a very long chain.
Evan Trent (ATPM Staff) · April 4, 2004 - 21:19 EST #182
Ok we got a lot of ground to cover on this one.

1) Best router or hub - this is open to some debate. Personally I am a big fan of Asante products. They tend to cost a bit more than some of their counterparts, but I feel they are worth it. They are usually among the fastest in their class, and tend to be pretty Mac-friendly (both the products and company) Some other good choices are Netgear and Linksys. If you just want to network these machines together a switch will do the trick. If you want the entire network to also be hooked up to the Internet, you will want a router. If you have more specific questions about how to set all of this up, feel free to email me and we can go over the basics.

2) You can see full specifications for all of the machines you have here:

AppleSpec will tell you what the max RAM capacities are for each machine, and also the most recent OS revision each machine can run, etc. If memory serves all the machines you mention can run OS 9 and that would probably be the best choice.

3) A great source for RAM is:

Their prices are competitive and they have a very good selection of RAM for new and old machines.

4) Yes you can certainly pull RAM from other machines but without a list of other machines you have, I can't say if the RAM will work or not.

5) Yes you can certainly hook up a printer and scanner to a Beige G3. What printer/scanner are you trying to hook up, and are you implying that you want to network these devices or just hook them directly up to the G3? Networking a printer is usually pretty straightforward. Networking a scanner may or may not be possible depending on the model. Again feel free to email me with more details on this one.

Hope this helps.
James Osho · April 5, 2004 - 15:56 EST #183
Evan thanks for your reply.The 2 items to be hooked up to the g3 are a laser writer select and a colour scanner 1200/30. What Asante/ Linksy router would you recommend for the particular set up i currently have?
Do you also have an idea of price for either of the mentioned products? With 15 computers would a switch be required rather than a hub and if so what brand would you recommend or are they pretty much standard issue?In your reply you suggest os9 .I have been informed that this system uses alot more ram than 0S8.5
Is there any truth in this and can the 0S8.6 deal with the broadband service adequately? If and when i get these macs hooked up to broadband is there anything else you can think of that i might need. You guys are a massive help and your time and research Evan is appreciated hugely.Thanks again James
chenkl · April 12, 2004 - 12:11 EST #184
i have a smc7004vbr barricade router. no matter how i configure it, it doesnt allows multiple users to be connected to battle net. can anyone help me pls/
Ann Wilson · April 12, 2004 - 12:35 EST #185
A friend of mine got an Epson Stylus C80 Printer for her computer. She hooked it up but it's not working...Can ya help~?~?

Desiree Hanson · June 18, 2004 - 01:54 EST #186
I have a PowerBook G4 and my roommate has a PC. I got the Linksys Wireless - B Network Kit. The PC is hooked up directly the the router fine but I can't get the PowerBook to work with the Wireless-B Notebook Adapter. It fits in the pc card slot and the power light comes on but not the link light. Any help would be great! Thanks!
Lee Bennett (ATPM Staff) · June 18, 2004 - 09:40 EST #187
Desiree - I'm assuming you're talking about Linksys' model WPC11 notebook adapter.

As best I can tell, there are no Macintosh drivers for it. Unfortunately, there are a lot of 3rd party wireless network adapters for pcmcia slots that will not work on a Mac because of a lack of drivers. Ideally, you'd purchase an Apple AirPort card and use that instead. If your laptop doesn't support AirPort cards, you'll need to find a wireless adapter from a vendor who does offer Macintosh drivers. A colleague and I are thinking the WaveLAN cards have drivers, but I'm having trouble finding out for sure. Orinco was the maker of those cards, but it appears Lucent bought it out. I'll ask around about a selection of cards that work with a Mac and follow up if I find out anything.
Evan Trent (ATPM Staff) · June 21, 2004 - 10:03 EST #188
Asante's wireless card has Mac drivers and works on both OS X and Windows.

However, if you're using a Powrebook G4 why not just get an Airport card and install it internally...?
Eric Blair (ATPM Staff) · June 21, 2004 - 10:39 EST #189
Apple's 802.11g drivers work with a number of 802.11g PC cards (and 802.11g cards are compatible with your networking equipment).

Some products that definitely work OS X:

Sonnet's Aria Extreme

MacWireless 802.11g and 802.11b cards.

Like Evan says, you might be better off getting an Airport card and installing it internally. If you live near and Apple Store, they can point you towards exactly what you'd need. The benefits of going this route include never needing to remember your wireless card and not having a card sticking out of your computer.
Evan Trent (ATPM Staff) · September 10, 2004 - 11:30 EST #190

The D-Link needs to replace your old Linksys router entirely. Plug the D-Link into the uplink port of your Ethernet Hub. Or, eliminate the hub entirely and plug everything in to the D-Link which should have enough ports if all you need are four computers total. Then configure the D-Link via the web based interface, according to the manual's instructions. The settings should mimic those of your Linksys router, since you indicate that worked fine for you.
Evan Trent (ATPM Staff) · September 10, 2004 - 11:36 EST #191

The Desktop Printer is functioning properly - it is sending data to the router. The question is why is that data not resulting in a printed page. There are several possibilities.

There are a couple things I would check. First of all, go to the Status tab on the SMC's web based interface and see if it reports on the printer connection. I just dl'd the manual for that SMC and there is mention of that - if the status pane doesn't report on the printer, the router isn't seeing the printer. Or if it indicates there is a problem with the printer, that would be a helpful clue as well.

We know the computer is seeing the router, both because you can configure it, and because the Desktop Printer Utility can "see" the printer at But that is just the router (printer server) not the printer itself. You could still verify with the DPU even if there were no printer connected or there were a problem with the printer.

I don't believe there are printer descriptions available for the Epson series because they are usually direct connect printers with their own drivers, rather than networked printers. That shouldn't really be the issue anyway, although it could affect your ability to control or adjust certain features because you are using the "Generic" profile (if there is a Color Generic profile on your system, it woudl probably be better to use that)
Nick S. · December 29, 2004 - 01:03 EST #192
Hi, I have a Linksys Router for Earthlink Cable and have 2 iMacs hooked up to it. All of the sudden, we both can't connect to certain sites like Hotmail, Google and CNN while others like NY Times or NBA is accessible with no problems. Is this a firewall problem and what is the remedy? Thank you, Nick S.
Lee Bennett (ATPM Staff) · December 29, 2004 - 09:02 EST #193
Nick - it might be issues with domain name server (DNS) settings. Less likely, but possible, is that the DNS servers that you're using are having temporary trouble.

If it doesn't correct itself within several hours, looking at the router's Status tab and see what DNS addresses were provided in the WAN section and manually add them into the DNS Servers section of your Mac's Networking Preferences under the TCP/IP tab.
charlie · January 9, 2005 - 20:18 EST #194
I cant get AOL to see connection.

I have 2 pcs and One Emac connected to a Linksys Router. The pcs are working fine but the Emac isnt. When i try to punch the usual numbers for the rounter like it wont work. i ask OSX for assitance and it trys to get me to type in a manuel Static IP adress. and still no luck! ive been using a CAT6 ethernet cable and i think that might be the problem since the manuel doesnt mention them. it says to use cat 5 and cat 3. i bought a cat 5e and still nothing. I use AOL broadband and im thinking thats the problem. The aol program is not finding the connection or anything but then again neither is the Emac even thos it gives me a GReen light on the connection.. im ready to through that stupid mac out the window can someone help me before i do?
ATPM Staff · January 9, 2005 - 22:36 EST #195
Charlie - you should be able to set your eMac to get settings automatically (via DHCP). And, for what it's worth, it'll make no difference if you use Cat-6 or Cat-5 cable. Cat-6 is better for gigabit ethernet connections which the router will not be feeding you. Cat-6 is overkill, but it'll still work fine.

It sounds as though you're still trying to use the AOL software to make the internet connection. My guess is that the reason it's failing is because the router has already made the connection. With a router, you need not run anything special on your computer to gain internet access. The router has already done this, then passes on access to attached computers.

Try abandoning the AOL connection software, configuring your Network settings to retrieve connection information automatically, and hop online, and please reply here if you still have trouble.
kokal · January 16, 2005 - 04:38 EST #196
i have LAN newwork, and it is in use , the server automatically provide computers with ip address. how i can make sharing 1 printer of one computer to another computer in the same room?
Stephen · January 21, 2005 - 17:03 EST #197
Hi i have a belkin router (not wireless) and i was wondering how i set up forwarding.

I want to run a server and i need to make it so my main internet ip forwards to my computer's ip. Can ayone help please that would be great Thanks, stephen.
ATPM Staff · January 21, 2005 - 20:23 EST #198
Stephen - check your manual for instructions on port forwarding. You'll have to determine the correct ports to use for what you're doing... e.g. web traffic generally uses port 80.

If you don't have the manual, you can download a PDF of it by going to, choosing wired networking, select the router you have, and click the link to retrieve the manual.
Pattric · April 13, 2005 - 23:30 EST #199
I'm trying to get into my Linksys BEFW11S4 V.2 router but the username password challenge won't let me in. I thought the generic password was "admin" but this is not working. Is there anyway to reset the router to the defaults so that the "admin" password will work? I use the router for wireless access by PC laptops and wired access by my iMac. We have a cable modem. My goal is to set up some security on the wireless network.
ATPM Staff · April 14, 2005 - 00:28 EST #200
Pattric - there is a reset button on the back of the router. Pressing it once just does a soft reset. Holding for at least 30 seconds is supposed to do a hard reset and will erase all prior settings you configured, including the password.
Ian Cornock · June 2, 2005 - 04:34 EST #201
I run a Hotline server with a zyxel prestige 600 series ethernet modem,I am connected to the internet fine but can't seem to get traffic in to my site via the trackers, I have set up NAT to see 5500 to 5503 ports and have a dns address set up as well, my regular members get in ok but when I go to the trackers and try to connect as a guest myself I see the isp address is still something like and denies me a connection, am I missing out something in the setup, I'm pretty new at the ethernet side of things I'm sure you can tell any help would be very much appreciated
Anthony Heming · June 5, 2005 - 01:09 EST #202
I have a Linksys Broadband Firewall Router and Ive got it all configured to almost what I need it to be, except one problem: My AOL Instant Messenger and mIRC disconnect itself and reconnect immediately after every 5 minutes, how do I get these two things to keep connected?
ATPM Staff · June 5, 2005 - 19:23 EST #203
Anthony - this is a little strange because I use a Linksys router and do not have to open any ports to use either AOL IM or IRC. But you can try opening port 5190 for AOL IM. For IRC channels, the most common port is 6667 but you'll have to check the configuration for the server to which you're connecting to confirm that port.
Chris · June 23, 2005 - 05:20 EST #204
Hi! just asking how would you connect your BEFSX41 Linksys Router if you have a hub and a DSL/Modem? is it possible because there are 10 computers connected to the hub. Thanks!
ATPM Staff · June 23, 2005 - 09:58 EST #205
Chris - simply connect an ethernet cable from your modem to the router's WAN port. Normally, you wouldn't need a hub because the router has 4 ports built in. But, to connect all 10 computers, you simply attach ethernet cables from one of the four LAN ports on the router to the uplink port of the hub. Make certain that you are using switched hubs (switches) and not just standard hubs to avoid packet collision. Also check the manual of your hub for possible settings in using it as an extension from a router.
Chris · June 23, 2005 - 22:59 EST #206
Hello again this is a great site! correct me if im wrong I have a network hub a switch, a Linksys router and a DSL Modem, I connected all my computers to the network hub via ethernet cables then connect my DSL modem via ethernet to the WAN port of the Linksys router. I also connected another ethernet cable from my hub to the switch is that right? My other question is where will I put my other ethernet cable that is connected to the Linksys router? is it in the uplink port of my hub or in the uplink port of my switch? Thanks again!
ATPM Staff · June 24, 2005 - 01:45 EST #207
Chris - As I explained above, one ethernet cable connects your modem to the WAN port of the router. You can then use another cable to connect one of the four LAN ports on the router to the uplink port of your switched hub. (Your words imply two different devices—a switch and a hub. The scenario I'm describing only deals with the modem, your router that has a built-in switched hub, and your additional switched hub.) Finally, each of your computer can attach to that last switched hub, or three of them can be attached to the three remaining ports on the router that aren't occupied by your switched hub.

For clarification, in a basic sense, the terms 'switch' 'hub' and 'switched hub' all refer to the same device. To be literal, however, only 'switch' and 'switched hub' are the same thing, whereas just a plain 'hub' is an older-style device that is less efficient and really shouldn't be used for distributing an internet connection among multiple computers.
Rich Finn · June 28, 2005 - 17:48 EST #208
Hi, I'm trying to setup a friends network. She has Verizon DSL, a BEFSR41 (ver 2) router, 3 PCs and one Apple Mac (os 10.2).

I can get everything working fine if I have just one computer connected to the router and the router connected to the DSL modem. The problem occurs if I connect more than one computer to the router.

When I start connecting the other computers all of them eventually start to report that I have a network cable unplugged (they tend to work okay for a minute or two).

Last night I changed the Speed/Duplex settings on all of the PCs from auto to 10 Mb/Full Duplex. (I did this on the Apple as well but the Apple didn't seem to keep this setting after rebooting.)

Everything was working fine last night, with the top row of lights for the PCs lighting up and all 3 rows of lights lighting up for the port I had the apple plugged into. Then this morning the computers were all saying that the network cable was unplugged again!!

I had my friend change the speed to Half Duplex and this got everything, except the Apple working for a while, but a few hours later the same problem happened.

It's driving me totally nuts now. Could it be a faulty router?

Thanks in advance for any help!
ATPM Staff · June 29, 2005 - 15:55 EST #209
The old BEFSR41 units are notorious for this and not even upgrading to version 3 will help. This is a known problem and Linksys/CISCO are not interested in fixing it. Best solution would be to get a new Linksys 4 port router. At this point I would suggest picking up a WRT45G wireless 4 port router and that should do it.
Kathryn Corlett · July 25, 2005 - 18:45 EST #210
i want be able to connect to the internet from my g5 through my dads wireless internet connection which currently seems to only support pcs. also he has given me very little information about the network (if that is even what it is) connection that he is using. however he manages to connect this sony laptop with little difficulty. i want to know first whether it would actually be possible to connect a mac to this network and if so does it involve airport ( please say it doesn't) really i am just hoping there is some sort of usb thing i can buy.anyway, any help or advice would be welcome sorry for the extreme lack of info.
Chris · July 26, 2005 - 00:03 EST #211
I have connected my DSL modem to the wan port of the Linksys BEFSX41 router. I then configured my computer to use DHCP, connecting the ethernet cable of my computer to port1 of the router. my problem is that I just cannot connect to the startup page of the modem when I typed the ip address Pls help me with this.
ATPM Staff · July 26, 2005 - 00:10 EST #212
Kathryn - we may have to disappoint you by saying that it involves AirPort. Since you say you have a G5, we can only assume you are referring to the desktop Macs and not a laptop. This means that you do not have a PCMCIA slot in which you can install a 3rd party wireless card. You're probably thinking you can buy a USB ethernet bridge. The problem is, there are few—if any at all—that have Macintosh drivers. I've never found one. You may, instead, be able to use a bridge to bring a wireless signal to your ethernet port. I tried using such a device and couldn't make it work reliably, though I did, at times, successfully browse the internet with it. The other thing to consider is whether your father has turned on any sort of encryption and/or hardware ethernet address filtering. If he has done either and is unwilling to give you the encryption key and/or add your MAC hardware address to his filter list, you're completely out of luck.

The only bit of good news we can offer is that, as far as I know, there is no such thing as a network router that only supports PCs. Routers are oblivious to the platforms that are attached to it. If it talks TCP (and both Macs and PCs do), then the router will let it in.
ATPM Staff · July 26, 2005 - 00:12 EST #213
Chris - sounds like you're doing everything right, except I believe you mean that you're not getting through to the router's startup page—not the modem page—when you try to open that IP address. What message appears when you browse to Are you sure that's the proper IP for your router? Some use, for example.
Glenn Ponnath · August 8, 2005 - 17:00 EST #214
Ok. I have read through all this and still can't figure this tcp/ip issue out.. I am assuming that its my problem..

This is my first leap into mac waters.. so to say that I am a noob is an understatement..

I have a imac 233 running 8.6
with a built in network card

ok.. let me share the irratation..

I log into the router. do a scan for attached devices and there is the mac.. no problem there..

I try to log onto the internet on the mac.. hhhmmm.. it just hangs...

right now I am on the pc typing this.. The router is working..

I see the port light for the mac on the router..

I tried a direct connect between the dsl modem and the mac.. same thing.. so it has to be something in my settings..

Please help.. and remember my noob status when answer is given.... lol.. you know.. make it "see spot run" type of stuff..

*grinning* and thanks
Jeff · August 24, 2005 - 12:04 EST #215
I have a Linksys (wired) router and I have 1 OSX based mac and 1 Win98 PC. Before I got the router I went online with the mac using PPoE on a DSL connection. So, I setup the router the same way, using the login and password. I can go online with either computer behind the router, but not both at the same time. If I disconnect 1 computer, then the other one works fine. But, not both at the same time. They are all setup the same way, using PPoE. Do the computers need to be setup differently now because they are behind the router?
ATPM Staff · August 24, 2005 - 13:56 EST #216
Jeff - make sure your router has the DHCP functions enabled so that your router receives the one-and-only IP address that your DSL line is probably handing to you, and then your LAN uses the internal set of DHCP-supplied IP addresses to each computer attached to the router.
bob wilson · September 10, 2005 - 20:57 EST #217

anyone help with MSN messenger. After installing a Netgear router with no major hiccups, I cannot now vonnect to MSN. Well I get the message saying server is busy but thats two days now, and after googling the issue it seems its not uncommom to have problems if behind a router. Any help would be appreciated as this is driving me crazy !!!!!!!!!!!!!!

ATPM Staff · September 10, 2005 - 22:30 EST #218
Bob - try opening service port 6901. If that doesn't work, try 6891-6900.
Bob Wilson · September 11, 2005 - 06:01 EST #219

Thanks for your help, absolutely brilliant. For anyone else whos a bit of a numptie like me, here are the instructions which i got from the support cd for my router. I presume most models will be the same. Hope this helps.

To Create a New Inbound or Outbound Rule

Submit the router's address in an Internet browser. (The default is You will need to ensure you are connected by lan cable to carry out these alterations.

Enter the router's username and password.
From the main menu, click Security > Rules.
Click Add for inbound or outbound traffic, as appropriate to the application you are planning to run.

Select the Service. The services the router knows about are listed in the drop down. If the service you want is not listed, add it as described in the next section.

Select the Action, for example ALLOW always.
For Send to LAN Server, enter the IP address of the local server. Note that this is also the IP address the computers on your LAN will access.
For WAN User choose Any, or limit access to particular IP addresses.

For Log selection it is reasonable to turn logs on, especially at the beginning when you are unsure of the result of the changes you are making. Later, you may want to set logs to "Never" for performance reasons.
Click Apply.

As noted in user manual for some models:

Consider using the Dynamic DNS feature on the Advanced menu, so that external users can find your network when the DHCP lease is renewed by your ISP.
If your own LAN server uses DHCP, and your IPs change on rebooting, consider using the Reserved IP Address feature in the LAN IP menu.
To Add a Service for These Routers

Click Security > Services > Add Custom Service.
Enter any name you choose for the service.
Select whether the service is to use TCP or UDP. If you are unsure, select both.
Enter the lowest port number used by the service.
Enter the highest port number used. If the service uses only one port number, enter the same number.
Click Apply.

I also established that if you use AOL as I do it is necessary to reduce MTU size to 1400 as this is maximum size for AOL

In your router setup go to WAN settings (usually under advanced tab) and change MTU size to 1400 and apply
peter stacey · September 14, 2005 - 23:31 EST #220
i have installed d link di524 wirless router
all computers contect to internet no worrys
but the computer the router is conected to can not be shared on the network but all others can talk to each other.before this they were conected normally and had no worrys ,do i need to change any setting
Huyatur · October 21, 2005 - 16:50 EST #221
I love your site and find it to be a wonderful resource. Thank you for taking the time to put it all together.
Govind S · October 27, 2005 - 16:12 EST #222
I have a Linksys router Model BEFSR41 ver 3.1. During relocation, I have all the power supplies of hardware units all mixed up. And I can't locate the manual.
Could you please let me know what is the power input to this model.

Is it 5 Volt DC or 9 V ac?

Greg Macdonald · November 25, 2005 - 15:55 EST #223
Trying to set up a Linksys gateway for Mac mini, now that I finally have broadband. It does do wireless but I want a wired connection to the mini - no airport card installed.
When I open safari (or IE) and type the recommended I get nothing. Do I have to alter my network settings first? If so how?
I have succesfully connected via a sagem cheapo USB modem.
I have built-in ethernet selceted and it tries to connect, then the connection fails. Any ideas? Thank you
ATPM Staff · November 25, 2005 - 16:15 EST #224
Greg - in the Network Preferences located inside the System Preferences window, double click the item for your ethernet adapter, then look in the TCP/IP tab. On that window, make sure your configuration is set to automatic (via DHCP). Clear out any settings below the menu to choose DHCP. You should then be able to connect to the router. If not, try resetting both your computer and the router and connect again.
Evan Trent (ATPM Staff) · December 1, 2005 - 23:38 EST #225
First let's figure out what the router's IP address is. Look at your network settings on your iMac and see what it says for router address. Typically the default address for a Linksys product will be - if punching this into Safari does not bring up the configuration page for your router (prompting you for a logon name and PW) then I would suggest zapping the router and resetting it to defaults. You can usually achieve this by finding the reset button and using a paperclip to press it for at least 10 seconds while the router is powered on. This should force it to revert to default settings, which should be - then you can logon and configure the router.

Try this much and let me know how it goes.
Christopher Turner (ATPM Staff) · December 1, 2005 - 23:44 EST #226
Randall, like Evan says, the default address for the Linksys should be, but if that doesn't work, try Some routers use that as the default address, too.
Randall Pixton · December 2, 2005 - 09:35 EST #227
I managed to figure out my problem, which ended up being very simple. I'm new to this networking stuff, so this probably would have been obvious to many.

My problem was plugging both my iMac cable and my dsl cable into the wrong ports on the router as I didn't understand the importance of the WAN and Uplink ports. Once I plugged the iMac into the Uplink and the dsl into the WAN, everything magically corrected itself.

Thanks for the interest in helping out and sorry for the inconvenience.
ATPM Staff · December 2, 2005 - 09:46 EST #228
Randall - The moral of this story is: reading manuals is still useful.

But to clarify, you need to have all your computers in the numbered ports. The Uplink port should only be used if you weren't using the router as a router and only as a switch. The incoming internet connection from whatever the source is would go into the Uplink port.
Randall Pixton · December 2, 2005 - 10:22 EST #229
I'm a little confused now. When I was having my problems, I did have my internet in the Uplink port and my computer hooked into a numbered port. Is my current solution flawed? Or do I need to make some other adjustment to make the setup more like the ideal?

By the way, regarding the manual, when I bought my router on ebay, it did not come with a manual. As I tried to get a manual from the Linksys site, the documentation seemed to be geared entirely to pc users with only minimal mention of information for mac users. Nonetheless, you're right about the importance of manuals.

I had a chance to talk to a couple of enablers at my work today and they wondered if perhaps I've got a crossover cable connected to my imac, necessitating the use of the uplink port.

Whatever the case, thanks again for the help.
ATPM Staff · December 2, 2005 - 20:36 EST #230
Randall - Fortunately, Linksys has downloadable PDF manuals for all their products on their web site.

Your situation isn't flawed if it's working—only that it isn't the norm.

If your iMac is a newer one, having a crossover cable makes no difference, since all current Macs have ethernet hardware that auto-switches, making crossover cables completely unnecessary.
Tom Bridge (ATPM Staff) · December 5, 2005 - 08:49 EST #231
If your ISP gave you a static IP address to use, use it on the device closest to the DSL router. Plug the ethernet cable from the DSL router into the Zyxel wifi router, and using the web interface, give the external interface the static IP (and subnet and gateway) that your ISP gave you, and the internal interface should push out 192. addresses.

Think of it this way. Routers are like translators. They speak two languages, one to the outside world (your ISP at this point), and another to you (the 192. addresses). You need to set up both interfaces on the Zyxel to make this work.
Tom Bridge (ATPM Staff) · December 10, 2005 - 23:43 EST #232
Donald, it sounds like the wireless router is intercepting all traffic bound for the machines. You may wish to check the settings for the router to see if it is set to pass-through ICMP (ping) traffic to the hosts on the other side.

The trick with routers sometimes is convincing them to handle the subnets properly and remember who's stored where. You may actually want to consider a Wired/Wireless combination router to unite everything on a single subnet, or leave DHCP to your wired router and the wireless users will get DHCP from the wired routers instead.
Laura Connerly · December 30, 2005 - 18:34 EST #233
Hi, all! I've been reading all of the updates here and it has helped me actually get to the router setup page for my Linksys Wireless-G router. However, I still cannot connect to the internet. Here are my specifics:

iMac 333
OS 10.3.9
Playstation2 with wireless network adaptor

I have DSL coming in on an ADSL modem which supplies not only my DSL for internet (using DHCP) but also digital video for our television. I can connect to the internet when I plug my iMac directly into the DSL port of the ADSL modem. But when I plug the Linksys into the DSL port on the ADSL modem and my iMac into one of the four wired ports on the Linksys, it states that it cannot find the server. I can connect to the router if I change my network settings from DHCP to Manual and then typing in my browser (Safari). But what do I do once I get to the router setup page?

On a separate note, I had a Linksys wireless B that worked right out of the box and I didn't have to set anything up. My son's PS2 wireless adaptor also worked fine. When the wireless B quit working, I replaced it with a wireless G, but now I'm having problems. Any help would be much appreciated!
Xiang Zhu · December 30, 2005 - 22:30 EST #234
Hi there,
Are there any bodies who know how to link and set up two routers together?
ATPM Staff · December 30, 2005 - 22:37 EST #235
Xiang - we may can better-answer your question if you clue us on exactly what you wish to accomplish. There's seldom any need to double up on routers. Perhaps you just wish to add more ethernet ports so more computers can attach to a router. If so, you just need an ethernet switch (hub). You'd connect a numbered port from the router to the uplink port of the switch and you'd have however many additional ports the switch provided.

If there's something else you're hoping to accomplish, let us know and we'll see what info we can offer.
John Monico · January 28, 2006 - 05:56 EST #236
I have a PC running Windows XP. I installed a Linksys wireless G router and am using Optomum Online as my ISP. The PC works fine. I then purchased a Limksys wireless ethernet bridge to connect an older G3 IMAC. The IMAC has a NIC but no airport card. I set up the bridge on the PC and then moved it to the IMAC. I then configured the TCP/IP to use DHCP on the IMAC. I am getting good lights on the bridge as far as power, ethernet, and G3 but the IMAC does not connect. Any thoughts?
James King-Holmes · February 20, 2006 - 11:31 EST #237
Hi. I have a G4 Powerbook with an Airport card which I have been running well with a Netgear ADSL Wireless router DG834G in my office across the yard from my house.

Now I have bought a new G4 Powerbook with Airport Extreme card and want to use the old laptop in the house. I have been given an Airport Express base station, and as I only get a weak signal from the router at the nearest point in the house to the office have been unsuccessfully trying to use the Setup Assistant to add the airport onto the original network, but it never quite seems to work and I have to cancel the setup.

Am I asking the impossible? (it's beginning to seem like it). Should I eBay the router and get an Airport Extreme Base station?
Lee Bennett (ATPM Staff) · February 20, 2006 - 18:27 EST #238
James - I'm not exactly clear on your question because you initially said you were given an APE Base Station, then query whether you should eBay your router and get an APE Base Station.

I'll attempt an answer anyway. First of all, there's no special reason you have to use Apple's Base Station. The AirPort Extreme card uses standard 802.11g for the connection and your Netgear router should do just fine. Moreover, it has been my experience that while APE Base Stations might be easier to set up thanks to the integration of Apple's Admin Utility, third-part routers are often cheaper and produce a stronger signal.

If you really want to keep the APE Base Station, a few minutes with Google should produce some articles on increasing the range of the Base Station by adding an external antenna. Here's one such article.
James King-Holmes · February 21, 2006 - 12:32 EST #239
Hi Lee. Sorry if I was unclear. Basically I run on the router, but want to extend the range, and was hoping that the Airport Express (the flat one that looks like the AC Power Adaptor) would relay the signal from the office to the house. The router has to run from the office location as it is the ADSL line used for my business, but there is only a phone line into the house.
Lee Bennett (ATPM Staff) · February 21, 2006 - 16:23 EST #240
James - I'm pretty sure the AirPort Express has even less range than a standard Base Station. Also, I am not sure that Base Stations (or most 3rd party routers not especially intended to do so) have the ability to relay a wireless signal. Doing so obviously requires the ability to both connect to an existing signal and broadcasting out again. Most standard wi-fi devices only do one or the other. You may be better off looking up information to boost the power and/or upgrade the antenna on your Netgear.

I will point one of our staff who is a bit more knowledgeable on this kind of thing to your comments here to see if he can reply with his wisdom.
Lee Bennett (ATPM Staff) · February 21, 2006 - 16:48 EST #241
James - here's some new info for you: there's a technology I didn't know about (but embarrassed to admit as such) called WDS (wireless distribution system). The AirPort Express has it. I cannot confirm if the Netgear you have supports it. If it does, then yes, you'll be able to extend the range from the Netgear with the APE. If your model does not support WDS, then you'll have to either consider the options I described in the previous comment, or get a broadband router that does support WDS.

There's some extra info on Wikipedia.
kenneth chen · February 24, 2006 - 14:57 EST #242
i would like to connect a g5 desktop, one or two g4 powerbooks, an epson r2400, an epson r300, a laserwriter 360,
a dsl modem, and about 7 external hard drives with
a hard wired linksys ethernet. can anyone provide brief
advice on what to buy and how to connect everything?
thank you in advance, k chen
John Martner · March 10, 2006 - 17:50 EST #243
I am facing an odd issue with a Mac G4 running OS 10.4 Tiger hooked up to Charter highspeed through a Linksys Router and Motorola Cable modem. In addition to the Mac we have a Windows XP box also networked. IP address for both machines are static.
Internet access works fine on the Mac, as does reception of email from the pop server. The problem comes when trying to send mail. The mail program successfully accesses the smtp server only about one time out of three. Windows XP has no problem sending or receiving using Outlook 2000.
If I connect the Mac directly to the modem everything works fine.
Any ideas?
Peter Dassey · March 23, 2006 - 11:02 EST #244
I have a iMac G5 running OS 10.4 Tiger, and a Dell Lattitude laptop running Windows XP hooked up to Cox Highspeed internet though a Linksys Wireless-G router and Motorola Cable modem. The iMac is connected to the router via an Ethernet cable, and the Dell is wirelessly connected. Both are working fine.

I have an HP Officejet 4215 All-in-one printer plugged into my iMac.

Is there a way to print from the Dell laptop to my All-in-one printer wirelessly?
Jack Jennings · July 6, 2006 - 18:54 EST #245
I connected my router and my modem and everything was fine but then something went on with the DNS and I unplugged it and plugged it back in and now the pc light won't show, what's goin on?
Greg Shenaut · October 11, 2006 - 22:12 EST #246
I'm trying to use a Linksys BEFSR11 to route between two different network segments. The Linksys is in Router mode, with DHCP and WAN Request Blocking turned off. The WAN port is connected to a LAN that has a number of other machines on it and is connected to the Internet via a FreeBSD machine. The LAN port is connected to a LAN with various devices I am testing. I can ping and make (e.g.) Chicken of the VNC connections from the WAN side to the LAN side, and when a device on the WAN side is connected to something on the LAN side, I can ping that device from the LAN side. However, I can't ping or connect to other devices on the WAN side or on the Internet from the LAN side. I've fiddled with static routing, but that doesn't seem relevant. It's almost like the Linksys knows that it's supposed to route from WAN to LAN when a packet arrives at the WAN port with a destination in the LAN, but doesn't know that it's supposed to route from LAN to WAN when a packet arrives at the LAN port destined for the WAN or beyond (unless a connection has been established previously in the opposite direction). It seems to me that this should "just work", but since it doesn't, I'm obviously missing something. Any additional information would be appreciated.
Thomas Gibson · October 19, 2006 - 22:48 EST #247
I am using Parental Controls with a Microsoft MN-700 router to control access to the Internet for all wireless clients on a mixed network. I am doing name based web filtering and basically all traffic has been blocked except for named domains. One of the domains that I am trying to allow is but all I get are HTTP 403 error pages. I tried allowing, and website that authorizes .NET password accounts, all to no avail. Anyone have any ideas on what I need to permit to get to the hotmail account?

Peggy Young · November 1, 2006 - 15:40 EST #248
I have two macs connected to a SMC 2804 Barricade-g. The Mac-Mini is hardwired to the router and the Powerbook G4 is wireless. Both have internet connection working with Comcast as the provider.

This router has a USB port for a printer. I put my Epson 1280 printer into this port. SMC could not give me instructions on how to get OS 10.4 connected to the router for shared printing. Do you know how? Thanks.
T Edwards · December 12, 2006 - 11:10 EST #249
We have a Linksys router connected to a cable modem with 2 pc's and a IMac plugged into the router. The problem is that the mac will not connect to the router (via Airport or Cable). I talked with Apple and they refered me to Comcast who tried changing my cable modem to assisign IP addresses so I could plug the mac into the modem directly. This made things better but no connection to the internet. When I check the status of the connection it shows to be connected to the modem but not to the ISP or Internet. Apple and Comcast are both at the end of there rope. They cant figure it out. We took the IMac to Apple and it worked fine for them on there router and system. I figure the problem is the router but, the IMac is not plugged into the router. When it is it will not connect to the router at all. Any ideas?
Mike Schwendeman · December 12, 2006 - 12:17 EST #250
I figure the problem is the router but, the IMac is not plugged into the router. When it is it will not connect to the router at all. Any ideas?

Try this: Get into your ROUTER setup, and locate any reference to "DHCP Server." It is most likely turned ON, as this is the normal default. Turn this OFF. This will turn your router into a simple BRIDGE. (-Which is all that you need...)

My reasoning for this is that your DSL modem has a single-port router in this unit. -Which means that your outboard router is muddying the waters, so to speak. There are other factors, such as SUBNET and RANGE OF IP ADDRESSING which will add to the mess. Each is attempting to mess with your LAN's IP addressing, you see.

It might be best to turn off your router's DHCP, or just get a regular router. (If you turn off your router's DHCP, you will effectively have a SWITCH, so this will have the same end effect as installing a SWITCH.)

Holly W. · December 28, 2006 - 17:50 EST #251
I am connecting a cable modem to my mac extreme base staion and a pc to the extreme station.
I am trying to connect to the internet via wireless with my MAC and connect my desktop pc hardwired to my internet via the base station.
Well it is not working any idea to get it to work? Would love the help!
Dave Coventry · April 10, 2007 - 04:50 EST #252
I have just bought a 4 port wireless SMC router/adsl modem. (SMC7904WBRA2)

I have 2 networks, one comprises a linux box with a static IP ( and the various wireless clients which are allocated IPs throught the router's DHCP.

The other network is on 192.168.0.x and I want to be able to assign one of the router's ports to this network.

However, this network has it's own DHCP server and I want it to allocate a 192.168.0.x IP.

Is there any way to achieve this?
Lloyd Lathrop · September 14, 2007 - 14:26 EST #253
I'm running a small network that originates from a DSL broadband phone router. I have a simple schematic of how I have it set-up at I think I explain everything on the image, but quickly: I have one computer (G4) connected directly to the first router via Ethernet, the second router is connected to the first router via Ethernet, and the other three computers (G5, iMac, and toilet-seat-Powerbook) are connected to the second router via Ethernet. I can see the G4 from the G5, iMac, and PB, but I can't log onto it (I get an error message saying something about it not being available right now). This is creating a problem with my back-up because Retrospect can't access the G4 to back it up. None of the Ethernet cables are crossover cables (should they be?).

G5=10.4.9; G4, iMac, and PB=10.3.9.

Any suggestions?
Lee Bennett (ATPM Staff) · September 14, 2007 - 14:58 EST #254
Lloyd - I think you might be running into a problem of the G4 sort of being on a different LAN than the other three computers. The Linksys router is generating its own set of local IP numbers and is handing one to the G4 and another to the D-Link. The D-Link behaves as if the IP given to it by the Linksys is the public (WAN) IP address, and then generates its own set of local LAN IP addresses for your other three computers.

What you need to do is configure the D-Link to be an extension of the Linksys instead. I regret I can't tell you specifically how to do it, or if it can even be properly done with two different brands of routers. But hopefully this information can set you in the right direction. You'll want to try configuring the D-Link to simply be an extension of the Linksys so that the Linksys is the device managing the IP addresses for all machines. I have accomplished this with two Apple AirPort Express routers, but have never done it before with any other routers.

A simpler fix *might* be that you'd just need to open the proper ports in the Linksys to let the machines behind the D-Link get through. This Apple article page lists many of the commonly needed ports, including 548 for Apple's File Sharing protocol.

But if you can determine how to make the D-Link and Linksys work in harmony rather than as separate downline-routers, you'd be better off.
Luis Caraballo · October 24, 2007 - 00:04 EST #255
I have problem with a belkin wireless router
i forget the factory password on belkin router please help...
ATPM Staff · October 24, 2007 - 00:24 EST #256
Luis - it might be different depending on which model router you have. Please head to for assistance.
Dave Leeson · November 23, 2007 - 02:48 EST #257
Hi, in my office at home I have a BEFSX41 router hardwired to a backbone radio on a wireless network (we're the head-end for local WiFi service). The router works fine with all my PCs (Dell GX240, GX50, IBM TP) and all my Macs (G4 QS 1 GHz Dual, G5 1.8 GHz dual), providing 3+ Mbps outbound and 8+ Mbps inbound. Tests using Web100 NDT (see show the limitation is the 10 Mbps wired link from the radio, but I'm happy with these speeds.

However, I have a new (to me) G4 Mini that won't work with the router. Connected to the router, the uplink/downlink speeds are 30 kbps/750 kbps, and the link lights are intermittent, causing the DHCP assignment to drop often. When the link is stable I can see and log on. The OS 10.4.x TCP/IP settings on all the Macs are essentially the same.

But when connected directly to the Ethernet feed from the radio, the Mini shows the 3+/8+ Mbps speeds that I get on all the other computers, so the problem seems to be the interface between the computer and the router (of course, I've swapped cables and router ports, cleaned connectors, etc.).

Searching the web, I find a number of references to this problem, but no real solutions. One suggestion is that the Mini has low output levels that are not sufficient for the router (though they are OK for the radio ethernet card, and should meet standard levels), and another is to update the router firmware (although the number of complaints about buggy updates make me reluctant).

I've searched this site for any reference to "Mini" but found none that pertain. Any help will be greatly appreciated, as I prefer to have all the computers maintain connection to each other and to the Internet.

Thanks, Prof. Dave Leeson, Stanford Univ.
Dave Leeson · November 24, 2007 - 21:55 EST #258
Well never mind. With the skillful help of two of Linksys's finest chat techs, an attempt to follow their (conflicting) instructions has reduced the router to a smoldering mess that won't respond to any port. I'm using a cheap 5-port switch now that works great with all my Macs and PCs, and will find a more reliable and useful router.

As to what went wrong, suffice to say that one tech said "go ahead and update the firmware," while the second one said (after the initial attemp) "oh no, this is too big a jump in versions, it can't be done without half-duplex settings, and rather than a Mac it should be done with IE on an XP PC and direct connections, etc." The web is full of unhappy Linksys customers who have to reboot daily, or who have had installed buggy firmware if it worked at all. Lucky there are many other brands, I won't be buying Linksys stuff again.
Enrique Ramirez · May 26, 2008 - 17:53 EST #259
I have a Linksys Router which I want to set in conjunction with a modem.
When I connect them as stated in manual, they don´t communicate each other.
Is there any comun code setting for they to communicate?

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